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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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One shipping location for multiple items is difficult & time consuming. Makes a big difference in total price!
The book arrived on time, no delays. You should not ask for so many words, sometimes there is no time, and people doesn't want to write that much for a simple review
The books were received in good time and were all in great condition.
Very user-friendly, and my purchase records are kept well and safely.
My go to when I cannot find a book at my library or on Libby. Great resource for older books that are not widely circulated.
Far easier and more convenient than Amazon or E-bay. Invariably has what I am looking for at a reasonable price, not the ones where people are trying to gouge unwitting customers on E-bay or Amazon.
Reginald Lee Hefner Lecturer Arabic, Mandarin Chinese, Modern Hebrew & Japanese York College of Pennsylvania (YCP)
Alibris has the simplest navigation tool of many online fora that gives customers great flexibility in making changes to billing, shipping, address changes, etc. I wish it would automatically include whatever coupon might be available, but one can't have everything. As it is, it is much better than other sites that I end up frustrated with.
Pretty simple quick easy seamless no problems Go shop here again
So far... always reliable. Never had a problem with this site
Horribly slow this morning. Added item to cart, and cart showed 0 items until I refreshed. Other items took so long to add to cart, I wasn't sure which I had added.
Took three tries to actually check out. Two of the three DVDs I'm ordering are replacements for Blu-ray Discs that won't play correctly, and which were ordered from Alibris. It's tempting me to start pirating movies online, rather than buying them.
Quick delivery & exactly as described
Would recommend again
Thanks
Easy to see editions (cover page is readily observable)
Glad I can still buy movies from my childhood. Great movies.
Thank you for this easy ordering system- I tried to order from another discount books site and it became so very complicated that I just gave up! In minutes my order was received and payment completed! Thank you again!
You have older hard to find CDs that were lost in a move! Yay!
I am so happy to have a source for old CDs that were "lost" in moving; about 60-75 total!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

