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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Your company has a large selection of items to choose from You even helped me on a cheaper price on all items! Thanks for GREAT service!
I only wanted one book. There was no way to review before submitting.
Straightforward and upfront...looking forward to receiving the book
Easy to follow directions. Noticed some things on phone were not on web site
I love Alibris. I always find what In am looking for. Rather use Alibris than Amazon any day.
I was looking for a title and easily found it. Check out was also easy.
Muy agil, sencillo! Recomiendo hacer compras! Esta vez pedi e book!
Book had a tear in the cover and the seller responded immediately and replaced the book.
I wanted to buy two of the book, but I realize that there was only one as listed, so I bought two separate (with two mailing addresses.). All is well. Thanks. Sally M.
I am grateful to be able to check address to send to. Avoids problems. SM
Good service good product. I don't have anything thing else to say.
Seems not as quick and fast as previous purchases. Have you changed something
This is the best place to buy a good book in great shape and cheap on the price too.
Website easy to use; good range of books available at reasonable prices
The book was very carefully packed and was in excellent condition... even better than described. Very happy with this book seller.
Between the Covers is an extraordinary seller for Alibris - the books came beautifully wrapped and protected from any shifting or damage in shipping, the books were as described, in like new condition, tight bindings, no markings. I really like Alibris' search tools, detailed descriptions, and would buy a book a week if I could.
I always find what I'm looking for. Books ship quickly and are in really good condition for the books to be used! I will continue to order from Alibris. Their selection of books are limitless!
Always can find what I'm looking for, and the books are in great condition!
My book was delivered in the quality and timeframe promised
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

