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Alibris UK

4.5

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Alibris UK Reviews Summary

Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.

This summary is generated by AI, based on text from customer reviews

value
4
shipping
3
quality
3
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GB
1 review
0 helpful votes
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The only thing that spoiled it was that I opted for payment by PayPal, but could not go to sign in. Website only allowed me to proceed when I entered card details

Date of experience: May 27, 2022
GB
1 review
0 helpful votes
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Very good: easy to use, decent price and some choice

Date of experience: May 27, 2022
GB
1 review
0 helpful votes
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Good choice of books, reasonably priced, good job!

Date of experience: May 27, 2022
GB
2 reviews
0 helpful votes
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Very straightforward
May 26, 2022
Updated review

Very straightforward - always happy to give you the business - you always provide the items I wish to purchase

Date of experience: May 26, 2022

Can't believe how easy everything was
May 15, 2022
Previous review

Can't believe how easy everything was - brilliant

Date of experience: May 14, 2022
GB
2 reviews
0 helpful votes
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The prices and selection of books is brilliant
May 25, 2022
Updated review

The prices and selection of books is brilliant. Thank you

Date of experience: May 25, 2022

Simple to use
October 30, 2021
Previous review

Simple to use. No distractions by putting other "stuff" into see. Have seen no silly prices. The range is great. Thank you.

Date of experience: October 30, 2021

Again I have found the book I want at a good price...
February 5, 2021
Previous review

Again I have found the book I want at a good price and no excessive P&P. Thank you. Will order again.

Date of experience: February 5, 2021
Ireland
2 reviews
0 helpful votes
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Lots of options and good prices on an old book I want.

Date of experience: May 25, 2022

Very quick, excellent item price, consider postage...
March 30, 2021
Previous review

Very quick, excellent item price, consider postage a bit disappointing but acceptable, and I already know the service is dependable. Therefore good experience.

Date of experience: March 30, 2021
GB
1 review
0 helpful votes
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Easy to order and pay
May 25, 2022

Easy to order and pay. Good price for a book I really want!

Date of experience: May 25, 2022
GB
1 review
0 helpful votes
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Annoying
June 23, 2022

Annoying - not a smooth process:
(a) I put a book in my basket and then had to renew my password. When I got back in, the book had vanished and I had to find it again.
(b) I was sending the book to a friend as a present, so added his shipping address, but then that appeared as my default shipping address so I had to re-add my billing address. There doesn't seem to be a facility to add a temporary / extra shipping address to send a book to someone else. Presumably next time I log in, I'll have to change his address back to mine.
I use sites like alibris to avoid Amazon - it would help if the website functioned more smoothly.

Date of experience: May 24, 2022
GB
1 review
0 helpful votes
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Your website occasionally refuses to order items I searched for according to price, reverting each time to ordering by best sellers. Please fix this.

Date of experience: May 24, 2022

Easy to find what I wanted, easy to order
January 22, 2022
Previous review

Easy to find what I wanted, easy to order. Overpriced shipping.

Date of experience: January 22, 2022
Washington
1 review
0 helpful votes
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Terrible, It has taken me? 40 minutes and I am still not finished.

Date of experience: May 23, 2022
Sweden
1 review
0 helpful votes
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Deals are stricken in speed of lightning. Delivery is some times slow, but oftentimes surprisingly swift, but always reliable.

Date of experience: May 21, 2022
GB
1 review
0 helpful votes
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Web site is clear and easy to use with a good range of items

Date of experience: May 20, 2022
Germany
1 review
0 helpful votes
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Books are shipped with incorrect shipping addresses. I end up tracking them!

Date of experience: May 19, 2022
Denmark
1 review
0 helpful votes
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It's been good
May 19, 2022

It's been good. I feel tricked into signing up for the newsletter though since terms aren't stated until after you sign up.

Date of experience: May 19, 2022
GB
1 review
0 helpful votes
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Masses of books
May 19, 2022
Updated review

Masses of books. Many from my country. Simple website.

Date of experience: May 19, 2022

Good prices
March 4, 2022
Previous review

Good prices. Reliable delivery. Condition of books generally as stated. No complaints. Used Alibris on and off for many years.

Date of experience: March 4, 2022
GB
1 review
0 helpful votes
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Good but always could be better
May 17, 2022
Updated review

Good but always could be better - would be nice to see postage sorted out.

Date of experience: May 17, 2022

Good
May 15, 2022
Previous review

Good - always room for improvement

Date of experience: May 15, 2022

Fine
March 27, 2021
Previous review

Fine. Thanks. Would be good if you added Paypal to payment options.

Date of experience: March 27, 2021
GB
1 review
0 helpful votes
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Always found great prices books here. Such a big range

Date of experience: May 16, 2022
GB
1 review
0 helpful votes
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Sweet setup and ease of use making a good choice of sellers to select from

Date of experience: May 13, 2022
GB
1 review
0 helpful votes
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I found it very easy and convenient to find what I wanted, even though it's a rare book.

Date of experience: May 13, 2022
GB
1 review
0 helpful votes
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Quick to order but don't like there is no padlock.

Date of experience: May 12, 2022