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Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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The only thing that spoiled it was that I opted for payment by PayPal, but could not go to sign in. Website only allowed me to proceed when I entered card details
Very good: easy to use, decent price and some choice
Good choice of books, reasonably priced, good job!
Very straightforward - always happy to give you the business - you always provide the items I wish to purchase
Can't believe how easy everything was - brilliant
The prices and selection of books is brilliant. Thank you
Simple to use. No distractions by putting other "stuff" into see. Have seen no silly prices. The range is great. Thank you.
Again I have found the book I want at a good price and no excessive P&P. Thank you. Will order again.
Lots of options and good prices on an old book I want.
Very quick, excellent item price, consider postage a bit disappointing but acceptable, and I already know the service is dependable. Therefore good experience.
Annoying - not a smooth process:
(a) I put a book in my basket and then had to renew my password. When I got back in, the book had vanished and I had to find it again.
(b) I was sending the book to a friend as a present, so added his shipping address, but then that appeared as my default shipping address so I had to re-add my billing address. There doesn't seem to be a facility to add a temporary / extra shipping address to send a book to someone else. Presumably next time I log in, I'll have to change his address back to mine.
I use sites like alibris to avoid Amazon - it would help if the website functioned more smoothly.
Your website occasionally refuses to order items I searched for according to price, reverting each time to ordering by best sellers. Please fix this.
Easy to find what I wanted, easy to order. Overpriced shipping.
Deals are stricken in speed of lightning. Delivery is some times slow, but oftentimes surprisingly swift, but always reliable.
Web site is clear and easy to use with a good range of items
Books are shipped with incorrect shipping addresses. I end up tracking them!
It's been good. I feel tricked into signing up for the newsletter though since terms aren't stated until after you sign up.
Masses of books. Many from my country. Simple website.
Good prices. Reliable delivery. Condition of books generally as stated. No complaints. Used Alibris on and off for many years.
Good but always could be better - would be nice to see postage sorted out.
Fine. Thanks. Would be good if you added Paypal to payment options.
Always found great prices books here. Such a big range
Sweet setup and ease of use making a good choice of sellers to select from
I found it very easy and convenient to find what I wanted, even though it's a rare book.
Quick to order but don't like there is no padlock.

