On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
All a good experience, shopping, delivery and pricing, thank you.
Very easy site to use. Found hte rare book I have been searching for very easily,
Ordered this book from another seller
Discovered that the price had been refunded, but was not advised by alibris
Had to repurchase from a different seller
Time wasted and higher costs
Placing my order was easy, plus I got a great price on the twenty-two track CD edition of Mr. Fantasy by Traffic!
It was quick and easy accessing your site & placing my order! Thank you!
Good but... I tried to add a second copy of this book (from the same seller) to the basket but it wouldn't 'take'.
The trouble is I always end up buying more than I intended!
Found what I wanted easily. But DVDs are expensive
Excellent and great US prices because of shipping!
Just fine, it's a shame shipping abroad is very expensive!
It's the first time I order, so far everything is satisfactory and I got a prompt reply to an inquiry email.
Thank you
Easy to find the book I wanted. Easy to choose because lots of information re book and seller
I found a difficult book with a good price and delivery in the UK
It would be good to be able to group multiple purchases by shops to reduce shipping costs
Zero impressed with the shakedown when you say other buyers have bought the item flagged, -- and as soon as it's flagged it gone.
When credibility goes -- it rarely comes back
Zero. Zero.
0...
A bit of work to get and apply my voucher but otherwise good.
Once I remembered your name it was all very quick and easy.
Professional. Excellent service and book´s packaging quality.
Doesn't force you to open an account, good.
Unconventional way needed for credit card number format
Easy to find what you want, great quantity and variety of books.
Fast and easy. Found what I wanted at a competitive price.
Very nice, but I wish there are more shipping options including faster ones.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomerâs sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomerâs sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members