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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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More info on estimated delivery time would be good.
Customer service too slow and does not respond to all questions asked
It was good, but it didn't give any idea about how long it would take to get the book.
Items were shown as search results that were not available anymore
Hard to find items delivered in good time. Excellent service.
I have always found alibris a very good way to find/buy books and other related items.
I find Alibris to be just brilliant for my book orders.
I have never been disappointed with any of the items, I have ordered through this company.
When I searched on-line for this book, alibris never came up as a source and I only found you via another website.
So far so good, reasonable secondhand price and postage
Your site seems to be pretty straight forward to use unlike some but i wish more sites would use paypal as a method of payment
Great shopping experience, so far.
Now, looking forward to receiving my book ;)
I can (nearly) always find the book I'm looking for, in the condition I want, and at a reasonable price.
Brilliant - never get a book which is in worse condition than described
Great...
Hadn't realised that shipping was calculated separately for each seller, as initially didnt realise books were all from different sellers.
Also, I autofilled the wrong credit card number, and then it was very difficult to change it... (but that may be my chrome browser)
I signed up for an email messages thingy for £3 voucher but it didn't appear
Easy site to use, clear identification of price and book condition options. Would happily use again.
So far I've just place the order. A great and easy experience placing the order. Will see how long it takes for the book to get here and the conditions of the book.
Clear description of the books, sellers, and buying process, calculation of import taxes, no cluttered pages... very good up to now.
All good happy to find the book I was looking for.
Had to update my address and card information 5 times before it worked
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members