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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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A quick and intuitive service that helped to locate publications that can be elusive
Efficient web site, smooth order completion, no problems, thank you.
Quick and easy to use. Couldnt change postal address easily but worked it out
Swift & easy to navigate. So happy with my find - thought it was unusual book!
1) I tried to select paypal but it didnt work
2) you cancelled part of my order as soon as it completed and directed me to select a replacement which meant i had to pay postage again
3) you have still taken the full amount of my initial order from my bank accoubt, despite having cancelled part of my order almost immediately
4) when i typed in my address it kept deleting my house number & the second part of my postcode
I ordered a book and paid for before I realized it was being shipped to my former address in the USA. I sent a frantic message to the "Contact us" page, and was delighted with the assistance I received in getting that order cancelled. Am now reordering the book to be sent to my UK address.
Easy and fast searching of books, large variety to choose from
Everything works as expected, information mostly clear, a few more steps compared to others to see shipping cost, but I understand why things are the way they are.
I would like to see shipping costs listed immediately and not only after I begin the payment process.
You had what I wanted at a good price, and the website was easy to navigate
I hope this will arrive as quickly as the others did
Very fine but some searches does not come through (?)
I looked in 'LaLettre' shop, they say they have a specific amount of philosophy books - I click on the category, and up comes norhing...?
Easy to find the books I wanted. Ordering process very simple and concise.
Website easy to use unlike others that seem to require US state in the shipping address despite the rest of the address being in the UK.
Took a while to find the correct words for the title to get a list of books.
Problems with edit of billing and shipping addresses
Need to change credit card details and found it difficult to find the route. Otherwise fine as always
Looking forward to my first book from you and very happy with shipping price, lowest i've ever experienced, which prompted me to buy the book!
CAPTCHA (select boxes containing a...) had to be entered no less than four times, even with the right selections.
Quick, simple, easy to find the book I wanted and order it. Best price as well.
The book I wanted was offered at the cheapest price on Alibris. The website is very easy to use.
Pretty good, but I'm a little nervous about my shipment.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members