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Alibris UK

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Alibris UK Reviews Summary

Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.

This summary is generated by AI, based on text from customer reviews

value
4
shipping
3
quality
3
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We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Glad to find a UK online book seller, easy site to use

Date of experience: May 12, 2022
GB
1 review
0 helpful votes
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I love buying books from Alibris - Its my go to book store!

Date of experience: May 11, 2022
GB
1 review
0 helpful votes
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Very good website with a huge selection of books to choose from.

Date of experience: May 11, 2022
Latvia
1 review
0 helpful votes
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If it arrives undamaged and on time then you deserve a 5 star rating!

Date of experience: May 11, 2022
GB
1 review
0 helpful votes
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Just very easy to place an order and the provision of used copies is economically helpful!

Date of experience: May 10, 2022
GB
1 review
0 helpful votes
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Found the book I needed quite quickly and all ok afterwards.

Date of experience: May 9, 2022
Switzerland
1 review
0 helpful votes
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Frustrating as rejected the first means of payment - a prepaid Mastercard

Date of experience: May 6, 2022
GB
1 review
0 helpful votes
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Far better via the website then on a mobile phone.

Date of experience: May 5, 2022
GB
1 review
0 helpful votes
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I far prefer to order as a guest than with an account

Date of experience: May 5, 2022
GB
1 review
0 helpful votes
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Found what I wanted easily
May 4, 2022

Found what I wanted easily. I asked a question, and received a quick response.

Date of experience: May 4, 2022
GB
1 review
0 helpful votes
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Excellent Customer service and products. Would strongly recommend.

Date of experience: May 4, 2022
GB
1 review
0 helpful votes
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Quick and easy
May 4, 2022

Quick and easy. A well set up and easy to follow website.

Date of experience: May 4, 2022
GB
1 review
0 helpful votes
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Proving I am not arobot seems pointless sincea well programmed robot wouldhave no problem. If you ask for identification of a bus, do you mean a bus or a coach. Simple enough, but they are not the same.

Date of experience: May 2, 2022

OK Who is writing this opinion?
October 17, 2021
Previous review

OK Who is writing this opinion? Do not give instructions on word use.

Date of experience: September 17, 2021
GB
1 review
0 helpful votes
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Almost find what is needed at fair prices. Used this site for years both when studying and simply for getting through life

Thanks

Ade

Date of experience: May 1, 2022
Ireland
1 review
0 helpful votes
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Excellent service
May 1, 2022

Excellent service. Have tried numerous websites but this one was the best.

Date of experience: May 1, 2022
GB
1 review
0 helpful votes
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Found a book I had been looking for a while, very reasonable price too.

Date of experience: April 30, 2022
GB
1 review
0 helpful votes
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Good basket Functionality
April 29, 2022
Updated review

Good basket Functionality. I like how long your history is retained.

Date of experience: April 29, 2022

All good
February 19, 2022
Previous review

All good. Very good.

Date of experience: February 19, 2022
Washington
1 review
0 helpful votes
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The website is not functioning properly
May 29, 2022
Updated review

The website is not functioning properly. I tried 5 times to get to payment page.

Date of experience: April 28, 2022

Tricky website at first attempt to pay
April 5, 2021
Previous review

Tricky website at first attempt to pay

Date of experience: March 6, 2021
GB
1 review
0 helpful votes
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This is a birthday gift for my grand daughter so I hope all goes well -

Date of experience: April 28, 2022
GB
1 review
0 helpful votes
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I was expected to leave my card details with you instead of being given the option and I was ticked for e-mails without being given the option (I had to notice and untick)

Date of experience: April 28, 2022