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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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I was expected to leave my card details with you instead of being given the option and I was ticked for e-mails without being given the option (I had to notice and untick)
Alibris had the item I wanted at a very good price and the purchase process was easy.
Wanted to register and had to proceed as Guest. Wonder if I am 'registered' now...
I selected 5 CDs, went to checkout but needed a new password and also have a new address. When this was done, you told me my basket was empty. So I returned to shop, but now the items I had selected are no longer available or in some cases more expensive. I am not happy.
Hassle free, including thoughtful advice of shipping delays possible
I have always found Alibris helpful, with prompt delivery of books ordered.
Easy to use ordering system. With choice of sellers and prices..
Couldn't be better, I found exactly what I wanted at a great price within seconds!
Found exactly what I was looking for quickly and easily and at the right price.
Good. Have used the site before and have always been happy with my purchases.
A book I ordered was cancelled THREE times. I have spoken to Kush at Awesome books who has assured me that if I re-order a FOURTH time they will try to supply it this time, I have today done this.
I have had to find another copy of a book to buy since my order from AwesomeBooksUK was just cancelled because they did not have the item in stock. This is very unprofessional on the part of AwesomeBooksUK, and I will be avoiding all of their books in the future.
Would like more info available on the book page, including ISBN
Fairly swift and smooth. No problems. The books which I wanted were easily available.
No real problem, pity more book covers are not illustrated.
No indication when the book would be delivered - great selection of books though
I find alibris to be typically more expensive than other sites, while its interface is strangely awkward. It keeps forgetting my password (a security feature?!) and I don't think your PayPal button is working!
My experiences as a customer on this site have been highly favourable to date.
On a phone, if you tick "my shipping address is different from my billing address" and then try to fill in the correct billing address, the field for post/zip code refuses to accept alphanumeric post codes - it needs a number instead. I managed to get around this by setting up several shipping addresses under my account details and then using one got shipping and the other for billing. If you set up addresses this way, the fields accept uk postcodes BUT if you don't and leave it till putting in your credit card details and then trying to add a correct billing address, it will not accept UK postcodes.
You have to be careful because the descriptions seem misleading to me
PayPal wasn't straightforward as I had to enter my card details plus wouldn't allow me to choose options on my data management. Hesitated before going ahead.
You make it very easy to keep my mind alive. Lucky your prices are generally so reasonable!
Quick, efficient, reasonably priced - what more do you want?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members