Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So far, so good. You had just what I was looking for and the ordering functions were easy to understand and operated well.
Everything on the website was clear and easy.
Always an easy experience to shop with Alibris. Recommended.
I wanted to order two copies but was unable to. When I clicked change there was no option to add another copy
Although I have bought a number of books from you recently this time you would not accept my password or email address and I had to go through a lengthy process of purchasing as a guest.
Reasonably efficient. Let's see how quickly order comes through
Found exact book first try (hoping it lives up to its description upon receipt)
Best price online for the edition I was looking for.
Unhappy ''shipping '' charges not clear if item from US and not UK... which may materially affect transcaction... (IF charge shown is indeed the actual shipping... then fire, but please then update estimated arrival., if reqd...)
Easy to update card. (Sand the price of the item undercuts Abe Books etc)
As always
Easy, dependable, green (ish… wrapping often not recyclable)
Always simple easy and quick, great service, keep up the great work!
Items are very easy to find, and there is a good choice of prices and conditions.
A fairly straightforward site to use, and excellent choice of copies of the title I was searching for.
Books were "as new", good price before postage fair including postage. Delivery time just ok. Titles and contents were unusual, interesting and humorous but in my case were of novelty value and short-lived. BEWARE: Offer of a £3 voucher was stated, after my order had been placed, to be for orders of £30 or more! Overall: Good products at a fair price, but be careful.
(Order no. *******)
Shopping experience without a hitch, as usual. Thank you
I've always found this service comprehensive and easy to use.
Remove 'We Buy Books' from your site. They are unreliable.
Alibris is my default "go to" site for second hand books partly because it is excellent but also because it ISN'T abe i. E. Amazon!
This is an e3xcellent site and a plus is that it ISN'T Amazon!
Excellent site AND IT'S NOT AMAZON... HURRAY!
Very easy and clear... AND you're Not Amazon (a BIG plus in my book!)
I am trying to give Alibris as much of my business as possible nowadays because I want to deprive the spiv Bezos of as much of my business as possible. American capitalism is destroying this world while Bezos uses his ill gotten gains to "play about" in space!
I prefer to use Alibris than other online stores. I have used Alibris for many years now and always find a range of books in good condition at fair & affordable prices. I do think, however, that if one is purchasing a number of books from one store, there could be a shipping discount.
Great thank you shame its not as low as Powells books Though!
Otherwise its great Thank you.
Steve
Easy to find the book that we needed for our daughter's course, and it was a good price.

