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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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Good catalogue, easy to find books and other documents
PayPal didn't work, but otherwise can't complain. Thank you so much.
Not much to say, i only selected a book and wrote my details. The devil will be in the delivery.
Simple and straightforward enough, didn't get lost or confused at any point, but I had to take things slow because some functionalities seemed ever so slightly unintuitive.
It is difficult to continue shopping and add items to the basket. Also, a new address i had to put in kept failing to register
Very easy to order, pity the other book I wanted is not available
It's a little unclear what the difference is between the many different versions of a title
Great selections, great prices, great service
As I have a relative visiting USA shortly, I have tried to identify books which can be purchased and delivered in US but the web site frustratingly gives sterling prices only
Would be even better if the UK site accepted Amex as well
It depends on the book that is received and not on how the website works.
Very easy website to follow and find what I was looking for. Great prices also.
The website did not show when my books are expected to arrive
I had great difficulty in changing my address details as it kept going back to my previous details
Once I got into the payment stage it didn't seem possible to add a new credit card.
I have ordered a book from you the P&P is £2.99 for UK delivery but over £15 for the Channel Islands.
If you use Royal mail the cost to you will be the same for Jersey@ £2.99
Easy to search website with helpful supporting information.
Prompt and easy to use ( once one had discovered that the c/c number should be entered without spaces
First purchase, so far excellent service, looking forward to seeing my purchased book.
Payment - my visa card is now a Santander card, which is not recognised by alibris for payment
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members