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Alibris UK

4.5

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Alibris UK Reviews Summary

Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.

This summary is generated by AI, based on text from customer reviews

value
4
shipping
3
quality
3
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Washington
1 review
0 helpful votes
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Very good but would prefer the option of paying with paypal.

Date of experience: October 31, 2022
GB
1 review
0 helpful votes
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Always a problem with password
October 29, 2022
Updated review

Always a problem with password - probably me as i don't use your service often!

Date of experience: October 29, 2022

Change of address a nigh mare!
September 1, 2022
Previous review

Change of address a nigh mare!

Date of experience: August 2, 2022
GB
1 review
0 helpful votes
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Timed out while paying, but site remembered my order, so fine in the end.

Date of experience: October 26, 2022
GB
1 review
0 helpful votes
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...
October 25, 2022

...

Date of experience: October 25, 2022
GB
1 review
0 helpful votes
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Generally a pleasant shopping experience but occasionally books not received from some sellers with no explanation.

Date of experience: October 22, 2022
GB
1 review
0 helpful votes
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Mostly good, sometimes things I didnt want popped up for no reason I could see.

Date of experience: October 22, 2022
GB
1 review
0 helpful votes
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Easy to place order
October 18, 2022
Updated review

Easy to place order. Hope delivery is quick and packaging eco

Date of experience: October 18, 2022

Easy ordering process
January 17, 2021
Previous review

Easy ordering process

Date of experience: January 17, 2021
GB
1 review
0 helpful votes
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Great selection, great prices and straightforward purchase procedure. Well done.

Date of experience: October 17, 2022
GB
1 review
0 helpful votes
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I like the easy website layout
October 17, 2022
Updated review

I like the easy website layout. I was able to find what I wanted very quickly.

Date of experience: October 17, 2022

Easier to find what I wanted on your site than on a...
April 25, 2022
Previous review

Easier to find what I wanted on your site than on a lot of others!

Date of experience: April 25, 2022
Washington
1 review
0 helpful votes
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Book found and paid for without problem and very fast.

Date of experience: October 17, 2022
GB
1 review
0 helpful votes
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Quick and easy but ordering online is just the first step!

Date of experience: October 15, 2022
France
1 review
0 helpful votes
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MERCI DE NE PAS ENREGISTRE MA CARTE BANCAIRE

Date of experience: October 15, 2022
GB
1 review
0 helpful votes
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You have many books which are hard to find and h=they are good value

Date of experience: October 14, 2022
Washington
1 review
0 helpful votes
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Really Pleased with
Price of item
Price of shipping
UK Base & currency

Have "subscribed" - I think just to emails, but am concerned that there may be a hidden fee involved as I have been had by a subscription fee before by other outfits.?

Date of experience: October 13, 2022
Ireland
1 review
0 helpful votes
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The option to choose PayPal would not work. I was therefore forced to submit my credit card details which I would have rather avoided.

Date of experience: October 13, 2022
GB
1 review
0 helpful votes
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As probably a one-off customer; I usually try to use bookstore.org; I didn't understand some of the subscription options.

Date of experience: October 12, 2022
GB
1 review
0 helpful votes
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Still waiting for 3 books which shipped on Sep 27 and Sep 29. Would understand if it took more time to ship from USA, but no info re expected arrival date in the details sections

Date of experience: October 12, 2022
GB
1 review
0 helpful votes
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I am very pleased that I found the book I was looking for.

Date of experience: October 12, 2022
Finland
1 review
0 helpful votes
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Surprisingly simple compared to pretty much any online store I've used before

Date of experience: October 10, 2022
GB
1 review
0 helpful votes
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Great books perhaps you could reduce the shipping costs if we only use one supplier?

Date of experience: October 9, 2022