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Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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Very good but would prefer the option of paying with paypal.
Always a problem with password - probably me as i don't use your service often!
Timed out while paying, but site remembered my order, so fine in the end.
Generally a pleasant shopping experience but occasionally books not received from some sellers with no explanation.
Mostly good, sometimes things I didnt want popped up for no reason I could see.
Easy to place order. Hope delivery is quick and packaging eco
Great selection, great prices and straightforward purchase procedure. Well done.
I like the easy website layout. I was able to find what I wanted very quickly.
Easier to find what I wanted on your site than on a lot of others!
Book found and paid for without problem and very fast.
Quick and easy but ordering online is just the first step!
MERCI DE NE PAS ENREGISTRE MA CARTE BANCAIRE
You have many books which are hard to find and h=they are good value
Really Pleased with
Price of item
Price of shipping
UK Base & currency
Have "subscribed" - I think just to emails, but am concerned that there may be a hidden fee involved as I have been had by a subscription fee before by other outfits.?
The option to choose PayPal would not work. I was therefore forced to submit my credit card details which I would have rather avoided.
As probably a one-off customer; I usually try to use bookstore.org; I didn't understand some of the subscription options.
Still waiting for 3 books which shipped on Sep 27 and Sep 29. Would understand if it took more time to ship from USA, but no info re expected arrival date in the details sections
I am very pleased that I found the book I was looking for.
Surprisingly simple compared to pretty much any online store I've used before
Great books perhaps you could reduce the shipping costs if we only use one supplier?

