On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy, uncomplicated way of spending my retirement funds!
Availability is great, paying 4 pounds postage for every book makes it expensive.
Xzy zyxxzy xzzyyxz xzyyxzy xzxx yyyxz zzzxxyxyzyyyxyz xyyxyzy xyzyy xzyyyxyz xyzyzy
ISBN not provided, even after requiery per E-Mail.
There's a wide range of selection and being able to search specifically with the ISBN numbers is incredibly useful and easily.
Book I wanted was in stock. Purchase process is quick
It took me 5 attempts to before I successfully checked out. Determinedly kept the wrong delivery address despite me setting my home address as the default.
It was fine until the pop-ups soliciting compliments started!
Antiquated payment system, no auto fill, clears form if payment method not selected
Quick and easy find on website and processing purchase.
Fantastic, unable to obtain these books anywhere else in the UK other than from ordering from the US with ridiculous shipping prices. Can now get them from a UK supplier at an affordable price, only wish i knew about it earlier.
Cant complain, great service, great site, cheap delivery!
Description had complete details, ordering was quick.
Several copies offered, shipping charge very reasonable.
Very efficient checkout. One suggestion: could you list books in order of cost (price plus shipping), as is done on amazon and abe?
The Website is easy to navigate and many choices too...easy to pay as well.
Multiple choices i find with majority of books
Love Alibris and supporting independent booksellers.
Very smooth and user friendly experience- many thanks:-)
502 errors make it hard to know if my card has been charged once or multiple times
Non-UK books order without excessive shipping costs
I had a basket with two books, then was asked to log in, went to reset my password as I forgot I had an account and when i logged back in, my cart was gone! No way to reset it!
Have been ordering for many years and very happy with the work and services you provide. I only wish that there were a dedicated phone number to speak with someone on problems and issues.
Many thanks,
Tom Dolan
Burgos, Spain
Always happy with Alibris. I m a long time customer.
All the best,
Tom Dolan
Difficult book to find in stock, grateful you have it.
Easy to find titles and easy to follow check out process
A lot of the books I am interested in are sourced in the USA. The postage seems to be for USA recipients only. I would like to see faster delivery time and would be happy to accept more costly delivery. Also, a more secure and better delivery scheme for these expensive and valuable books. I live in the UK. Otherwise an excellent service and fantastic source of second hand books.
Good service, hopefully you will use a distribution courier that gives a dam.
Would really like more options for shipping for better faster shipping.
Straight forward process. I have used Alibris before.
Straight forward and easy to use. Good having ISBN numbers and details of the book condition.
Found the book at a very good price and website easy to use.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members