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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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I had complained about postage not being quoted accurately on the final screen before an order is confirmed.
By contrast, ordering a different book on alibris.co.uk today, *******, it was quoted correctly.
It seems that you have an issue to sort out. Please do it without further reference to me; it is not my job to re/build your website.
Regards
D. Olivier, HR5 3LX.
You twice took an order for a book then later refused it and this is now the third bloody attempt.
You owe me the standard admin charge from this end of £25 per occasion on which a retailer fouls up on an order for one book (every occasion after the first, which makes £25 due. This is in cash not kind)
I would find it helpful to have the size of the book
So far very good but I will give 5 stars when I receive the book.
Price higher than the one clicked on Bookfinder.com.
In address, County not emphasised as mandatory. Anyway, Greater London boroughs aren't in a county so it's unnecessary. The post town is all that is needed.
Would like to have been able to add a message with the delivery, otherwise all good
Its a bit confusing, but useful. Shipping charge adds up if you want to buy several books from the same place.
Great supply of law books, they had what i could not find anywhere else, quick service too
I quickly found the specific book I desired, I quickly found a copy of that book in a condition which I was comfortable with, and the purchase went smoothly.
A returning subscriber, my purchase went like clockwork, thank you.
Straightforward order - appears secure - looking forward to delivery
Very straight forward - although would have like to remove some duplication from my address.
The experience has resulted in my finding books for which I am looking
The process appears to be simple and straight forward
Really easy to purchase im very happy with this experience
As always excellent. Alibris never fails in providing the books I am looking for.
Excellent experience, found what I wanted.
Easy and straightforward to navigate. All the books I was looking for were in stock
Strange things happen when you put a book in your basket then remove it from your basket then look for it again on Alibris. Talk to your devs about this.
So many issues with website, it makes me worry. A security warning appears at alibris.co.uk unless I visit alibris.com first. Same book by same seller at same price appears multiple times in list. Prices shown in tabs do not match prices in list.
Was so pleased to find what i wanted on your site and will certainly buy again and recommend.
It would be nice if the Paypal option had been enabled!
Easy check-out, very clear instructions on what to do next, books are easy to find.
Books come within 5 days, very cheap, easy to checkout. My only problem is how expensive the shipping is
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members