On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Postage costs are deceptive. Advertised as being lower than actual postage charged
Very pleasant and simple, once I got my new login link.
Found the book, paid the price, waiting for the post. Simple!
Pretty good by all counts! Wish I could have used paypal for payment but I understand!
Expected delivery date did not appear on PC screen until AFTER I had placed order. This important information should have appeared BEFORE the customer has to decide whether to commit or not to the purchase.
Best price available for this expensive book.
Too complicated. Why not show the default shipping and billing address instead of having to guess what I entered on my last order, one that I have long forgotten.
Fast, easily understood, Usually fairly quick delivery!
The instructions and the book details have always been clear and concise
Immediately found what i wanted, payment arranged v quickly
Efficient listings, smooth ordering procedure
Quick to find books, fair descriptions, reasonable prices
Books always arrive quickly and are of the qualitystated
I should appreciate it if you cold put access ato audiobooks as a separate item along with used - new - et. It would save such a lot of searching!
So far as ordering goes, it couldn't have been simpler!
SERVICE HAS ALWAYS BEEN SATISFACTORY, EXCEPT ON ONE OCCASION WHEN IT WAS NOT YOUR FAULT.
Books received via Alibris have always been good value
Shopping experience was fine. I'm unhappy about having my payment details saved on your site.
OK, but I signed up for a £3 voucher which could not locate when completing the order!
All ok except money off voucher didn't arrive after I signed up for emails
Good selection ot the book I wanted. Easy to order and pay for.
Generally an easy to use website, once I understood it!
Site is very 'sticky'. I was unable to use PayPal and in general the site felt unresponsive.
Cheaper than other sellers and the site is easy to navigate.
All good as usual, didn't get my £3.00 off voucher else I would have given 5 Stars
Excellent site with well-presented selection of new and used books.
If it ships from the USA to my address in the USA, why am I getting charged for International shipping?
Easy website to use. Good offers and reliable sellers.
Easy website to use. Good offers and reliable sellers.
Very straightforward to use the site. Great variety of source books
Easy to order and good rates for the books
One seller refunded the book because they don't send to my address. Waste of time...
Very easy to see everything and to make a choice. Thank you.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Textbooks Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members