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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
This summary is generated by AI, based on text from customer reviews
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The buyer needs to be able to know shipping costs before placing order
Fast, simple, found exactly what I wanted. Good first impression.
Delighted the shipping to Spain is cheaper than shipping to the USA, and that this was calculated automatically when I updated the address.
Well, I placed an order! Why not ask me again when the book arrives?
It was easy to find the book I was looking for at a reasonable price
Postal costs are creeping up thus making Alibris less attractive for buyers.
Be warned.
Quick and easy to order and great selection of hard to find books
Excellent selection of books. I can always find books I need. Great prices.
For some reason shipping times from Alibris seem to be much longer than other online vendors. 2x DVD's ordered in December did not arrive until late March.
I had to change the address twice as the site kept crashing!
Simple and easy web site to use. Reasonable delivery costs. Fingers crossed I will receive my book in a few days
Good secondhand collection, good prices supported by helpful customer service. Reporting missing shipments and receiving refunds are easy and not painful.
What a relief to deal with you rather than abebooks
No problem. Have used alibris in the past and had smooth orders. There is a fair warning about delays due to covid, so I am selecting UK vendors and will wait until a UK edition of a book becomes available.
I would prefer to pay via PayPal for security, but the shop was fine
Simple to order - customer's 'hand held' through all necessary changes.
Invaluable for finding those hard to get books at a good price.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members