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Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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Your system rejected my first credit card whose details were correctly entered about 4 times.
Found what I wanted at a reasonable price within minutes
Am pleased the book I was looking for was very good value for money, and the
transaction experience was easy.
Very pleased as I quickly found the book I was looking for at a good price!
First status is -pending-
Second status is -shipped-
Four days later I got a cancellations notice. Well, how can you ship an intem and find out four days later, that it's not available?
Easy to use website and the only e-seller who sold a copy of the book I was after!
Need to show debit card option not just credit card for Visa
Superb, appreciate the easy & fast checkout (better than Amazon etc.)
Informative, logically laid and efficient. Excellent experience in all respects.
All very straightforward including receiving a reminder that my credit card expired at the end of last month.
I have always enjoyed my shopping exoerience with Alibris. There is an excellent choice between used books and new books, depending upon which I am seeking at the time. Also I do not feel hasselled or misled into other choices.
Buying went smoothly. Now let`s see if dispatched quickly and as described.
I would have liked to have an approximate date for delivery before paying for the book. I am now risking over £11 and might not get the book before my course begins.
Always my first choice for sourcing specific books
Everything went smooth and easy. Awaiting to see shipment.
Very good. On ought to be a bit patient - then you receive always the best.
Good selection of available textbooks, however unsure of Brexit complications on delivery to Ireland.
Would like if credit card type was updated automatically.
I had to type the number twice because I hadn't chosen the card type at the start (which was hard to see).
Other than that it worked well.

