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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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Really horrible payment process, shipping on separate page to billing, doesn't go on to either of those automatically, have to hunt to find that, horrible, time wasting, would choose to buy elsewhere if possible just coz of this
I rarely had any problem in finding what I was looking for and the books are always as described.
Would have liked to have seen a picture of the book before buying and better idea of how long it would take to ship - maybe with options to pay for faster delivery?
Otherwise all good.
Your software does not catch errors and it does not retain entered information when user makes an error. What I want is to be able to click PayPal which will seamlessly give you my contact details, without me needing to enter them, and allow me to pay simply and securely.
Swift, efficient, pleasant, and secure--thanks very much.
Easy to find books at best prices. Now I await delivery
Although the number of books available is limited, however an excellent place to buy books.
Always reliable, never had any problems. Books are often in better condition than I expect.
Simple quick easy and I could check out quickly as a guest. Signing up for an account post order is a breeze!
More clarity about shipping costs earlier in process would help
Very quick and easy, ive found what i was looking for
Product search, in particular refining search, and checkout process clunky
Alibris has a good number of options for books and sellers.
Would not accept my credit card, despite details being correct.
Website was a bit clunky, but it eventually worked.
Very quick and easy way to find books you need. Great service so far
Ok wanted to change address details as spelling mistake on Chruch which should be Church Lane but system wouldn't let me. Please change manually.
Many thanks
The checkout process was very lengthy and annoying, I wanted to use PayPal but it wouldn't let me, it wanted my billing address postcode but wouldn't let me use any letters only numbers which isn't possible for a UK postcode.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members