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Alibris UK

4.5

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Alibris UK Reviews Summary

Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.

This summary is generated by AI, based on text from customer reviews

value
4
shipping
3
quality
3
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GB
1 review
0 helpful votes
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Great, easy to find
May 11, 2021

Great, easy to find. A good selection of books available

Date of experience: May 11, 2021
GB
2 reviews
2 helpful votes
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Just Search and the books you have looked for will appear on the screen.

Date of experience: May 10, 2021
Sweden
1 review
0 helpful votes
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One book I got was a disaster, must through it away. Therefore I by a new book now.

Date of experience: May 10, 2021
GB
1 review
0 helpful votes
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Unfortunately the postage has cost more than the books

Date of experience: May 10, 2021
Spain
1 review
0 helpful votes
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Very straightforward and a great selection of books.

Date of experience: May 10, 2021
Ireland
1 review
0 helpful votes
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All good, except indicate of shipping cost for each item as I go along would be helpful.

Date of experience: May 10, 2021
France
1 review
0 helpful votes
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I was disappointed not to be able to choose American Express or Paypal for payment.
I was disappointed not to have any evaluation for the delivery time.
I was disappointed not to be able to choose different options for delivery.

Also, I was not aware that the book would be coming from the US (which is fine with me). There is no mention on how Covid impacts deliveries outside of the UK. The wording you use seems like everyone is selling or importing books from/to the UK, but there exists trade outside of the UK. At least that's what I've heard:-)

Date of experience: May 9, 2021
GB
1 review
0 helpful votes
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I had problems getting order to be sent. Amazon a nightmare.

Date of experience: May 9, 2021
Germany
1 review
0 helpful votes
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The payment options are a little misleading. Initially, American Express is displayed as one option. When I went to check out, only MasterCard and Visa were accepted.

Date of experience: May 9, 2021
Virginia
2 reviews
0 helpful votes
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So far it's been great, but I had trouble locating a German-language edition of The Sunflower by Simon Wiesenthal entitled Die Sonnenblume from alibris.

Date of experience: May 8, 2021
Sweden
2 reviews
0 helpful votes
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Dear Sirs
June 7, 2021

Dear Sirs,
Because Alibris has been honest, in returning the money the Items i never received. Regards, KZ

Date of experience: May 8, 2021
GB
1 review
0 helpful votes
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Very easy to find the book I wanted and payment process was simple and efficient.

Date of experience: May 8, 2021
GB
1 review
0 helpful votes
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Tried persistently to pay using PayPal. The webpage was broken and insisted on credit card details. PayPal gives me extra security and confidence.

Date of experience: May 7, 2021
GB
1 review
0 helpful votes
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Took over an hour to reset my password and was beginning to get fed up and nearly gave up

Date of experience: May 7, 2021
Washington
1 review
0 helpful votes
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Loving the ability to buy books my daughter loves :)

Date of experience: May 7, 2021
California
1 review
0 helpful votes
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Last purchase took a long time to deliver. Book got lost in Royal Mail delivery system I concluded.

Date of experience: May 6, 2021
Idaho
1 review
0 helpful votes
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I do not like intrusive polls
May 6, 2021

I do not like intrusive polls. However, you were the only people who had this book at a reasonable and affordable price, so I heartily and gratefully thank you for that!

Date of experience: May 5, 2021
GB
1 review
0 helpful votes
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Easy to use
May 6, 2021

Easy to use. Had the book I was looking for. Bit expensive but I neither drink nor smoke and reading is my only habit!

Date of experience: May 5, 2021
France
1 review
0 helpful votes
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Very straightforward transaction so far. Thank you.

Date of experience: May 5, 2021
GB
1 review
0 helpful votes
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Easy to find the book that I needed and at a good price too.

Date of experience: May 5, 2021