Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quite a delight after other sites, excellent in fact
Fine, but a bit tricky signing in for the first time
Love it it was easy to use and ugh just loved it! 1
Not too taxing, perhaps a tad bothersome but I can live with that.
Huge range of books, great low prices, books being reused.
All good, though it is annoying to have "County" as a required field, especially for London addresses!
Found exactly what I wanted, quickly and simply xx
Great site thank you for experience definitely will recommend
The website is fine, delivery can be a little slow.
Clean, easy to use basket. Would appreciate PayPal but not essential, I understand they can be robbing bastards with their fees. Thanks for selling used books and not being Amazon, you beautiful people.
It was a bit odd - a day or so ago I put this volume in my basket, but when I logged in, it had disappeared!
I'm glad to have found that it has returned to your site and I have been able to complete this purchase.
I had an account with you which has now mysteriously vanished and I've had to re-subscribe AND prove that I'm human!
Prefer to pay via PayPal. Old fashioned look and feel to site. But then I did find what I wanted!
The price is deceptive because the shipping prices can sometimes be so high and it doesn't show you that until the very end.
Easy to find books, clear presentation of options.
First time buying with you. Better choice of children's history books. For a 12 year old hard to find. I also am looking for 19th century kids history books.
Website checkout easy to negotiate. Very clear and non-fussy.
Very comfortable and I like to order sometimes just as a guest.

