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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
This summary is generated by AI, based on text from customer reviews
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I found what I was looking for, at a much better price than elsewhere, and got a coupon from Edge!
1st try I was charged but book was out of stock. 2nd try and same book is more expensive by same seller.
When I tried to order in my own name I have the problem that I forgot my pasword. Your saytem sayd then that I would get an information per e-mail to reset the password. But I never ecieved an e-mail. Frustrating! So, eventually I placed the order with the name of my wife.
You sell a book and tell me its not available, but there is another copy available. Than you make me pay again. Now i have paid twice for a book and i am not sure i will receive my money back or the book..
Rather confusing account management: instead of updating my email address I now have two accounts: one with the old email address (which doesn't exist anymore) and on with my new email address (*******@freedom.nl) that I can't access because it doesn't recognize my password...
Very easy, and no registration and long-term commitment
I like alibris! Prices are great and I am not contributing to injustice
Some of the items were not matches for my request.
Convenient, easy to use. I appreciate the choice of addresses and payment.
So far, so good. I will continue to think it so if I get the book quickly
Took 3 tries to get through the first screen, had to reload the page before it would work
Impossible to find order in my "Orders" screen because it is not logged there! My fault that I did not check the delivery address &change it, but with other sellers you could find the order straight away and amend it, no problem.
Hard to use site to get hold of seller.
What is good, is books are inexpensive and in good condition, and you are not Amazon.
Excellent search facility and a wide range of options for type. Checkout very easy, although it would be nice if you could add a Paypal option at checkout.
First time of using. Will wait for books to come to add anything else
Seemed to have to repeat things several times to complete the order
Great to order from Alibris today. I didn't want to wait until the end of this year to get this book in the US. Easy process.
Pretty easy to navigate the site and place my order.
Quite a delight after other sites, excellent in fact
Fine, but a bit tricky signing in for the first time
Love it it was easy to use and ugh just loved it! 1
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members