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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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Changing the billing address was a bit tricky; otherwise, fine.
The layout of the website is pleasing and easy to use.
Unfortunately information on shipping costs for Germany was wrong (lower than real) on booklooker.com.
Prices show up in euros, can't seem to easily change this to pound sterling.
- Paypal not available to pay in the web desktop version. On the mobile version a "paypal" button appears but doesn't work.
- The final page to place order is a bit confusing
You just seem to be a very efficient, straightforward bookstore. Thank you for the service you provide.
Easy comprehensive reasonably priced extensive range
Ordered in good faith, email to say "oops out of stock but you can buy at a higher price!"
I love shopping on Alibris, always. Please stay independant!
My first time using this site, it was very easy and straight forward to use.
Thank you
It would be more helpful to know delivery charge before checkout
First order, fine so far. Good price on second hand book in good condition.
I live in Sweden but have an English bank account which I have used to order the book. However your system doesnt seenm to take the domicile of the credit card into account. I have been debited in SEK at my English bank. I presume I willl incur a conversion charge.
It was very easy to locate the book i wanted via best book price
Prices of books are good but the shipping costs are a bit of a shock at the end - there doesn't seem to be any sense that shipping costs for multiple books bought from the same seller have discounted rates.
Good, my only objection is about the shipping costs... which are a bit excessive
Consistently Alibris does not fulfill my orders. Time and time again this happens. Yet again I am here placing another order, I just hope that this time you do not find reasons not to fulfill this book order
Kind Regards
Arthur
It was extremely easy to place the order. I hope that Covid isn't going to be the cause of the books arriving in more than 6 weeks time, as they are needed for Masters studies early at the end of August.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members