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Alibris UK

4.5

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Alibris UK Reviews Summary

Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.

This summary is generated by AI, based on text from customer reviews

value
4
shipping
3
quality
3
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GB
1 review
0 helpful votes
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Very efficient
June 28, 2025

Very efficient. The seller responded very quickly to my enquiry regarding the item.

Date of experience: June 18, 2025
GB
1 review
0 helpful votes
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Straight forward & concise
June 27, 2025

Straight forward & concise. A+++
Took no time at all to open an account.

Date of experience: June 17, 2025
GB
1 review
0 helpful votes
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Thanks
June 27, 2025

Thanks - it was a simple and easy process. And nice to pay in pounds.

Date of experience: June 17, 2025
GB
1 review
0 helpful votes
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Didn't like my debit card...
June 27, 2025
Updated review

Didn't like my debit card... but I persevered! Great range of offers

Date of experience: June 17, 2025

So easy to use,and such a useful range of accurately...
March 24, 2025
Previous review

So easy to use,and such a useful range of accurately described options

Date of experience: March 14, 2025
Italy
1 review
0 helpful votes
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Got an enormous number of errors with credit card payment before finally managing to do it.

Date of experience: June 16, 2025
Denmark
1 review
0 helpful votes
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No matter how many times I entered the payment details, the order was rejected - despite the fact that your site offers payment by Mastercard.
Eventually I had to use a VISA-card to place the order.
Then do remove the Mastercard-option so others do not have the same irritating experience.

Date of experience: June 13, 2025
France
1 review
0 helpful votes
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I appreciate the availability of the euro as a transaction currency.

Date of experience: June 13, 2025
GB
1 review
0 helpful votes
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Really it was fine
June 22, 2025
Updated review

Really it was fine - there is nothing to s ay and that is how it should be

Date of experience: June 12, 2025

Fine it all works simply and good info about the state/edition/quality of the book. Thanks

Date of experience: November 13, 2024
GB
1 review
0 helpful votes
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Keeps refusing my card, even though the one that I...
June 21, 2025
Updated review

Keeps refusing my card, even though the one that I use is the one on your system, and is still valid

Date of experience: June 11, 2025

Your order system is not working
February 16, 2025
Previous review

Your order system is not working. I kept having to enter my card details time and time again. That is twice today it has played up.

Date of experience: February 6, 2025
GB
1 review
0 helpful votes
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I ordered a book, received confirmation and now it has been cancelled.

Date of experience: June 11, 2025
GB
1 review
0 helpful votes
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I'm still learning how to negotiate my way around the site but so far, it's gone very well.

Date of experience: June 11, 2025
GB
1 review
0 helpful votes
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Straightforward and easy to use
June 19, 2025

Straightforward and easy to use. Clear description of item.

Date of experience: June 9, 2025
GB
1 review
0 helpful votes
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Excellent selection, fast delivery and helping independent shops.

Date of experience: June 7, 2025
GB
1 review
0 helpful votes
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Excellent range of potential book merchants with all purchasing details.

Date of experience: June 7, 2025

The website was easy to use
Payment was straightforward to arrange.

Date of experience: May 20, 2025
France
1 review
0 helpful votes
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I'm in France,. The book is a present, I'd prefer a bill was not included with book Can you do this? Not being able to see this option is my 1 small complaint.

Date of experience: June 4, 2025
GB
1 review
0 helpful votes
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Lovely to find this book as I bought part one years...
June 13, 2025
Updated review

Lovely to find this book as I bought part one years ago and have been looking for part 2!

Date of experience: June 3, 2025

Very quick simple and straightforward what a great...
August 11, 2024
Previous review

Very quick simple and straightforward what a great service!

Date of experience: August 1, 2024
France
1 review
0 helpful votes
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Confusing Visa hiccup
June 13, 2025

Confusing Visa hiccup. Grateful for a chance to purchase this hard-to-get book. Thank you!

Date of experience: June 3, 2025
GB
1 review
0 helpful votes
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Navigating Alibris is quick and intuitive. I was able to find what I was looking for. Nice transition through to payment, including the option to use guest.

Date of experience: June 3, 2025
GB
1 review
0 helpful votes
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June 13, 2025
Updated review

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Date of experience: June 3, 2025

I deduct one star for not indicating the shipping cost...
August 27, 2024
Previous review

I deduct one star for not indicating the shipping cost up front, and another star for not reminding me that you already have my debit card details on your system.

Date of experience: August 16, 2024
GB
1 review
0 helpful votes
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...
June 13, 2025

... Quick. Easy. Secure. Recommended. Thanks *****

Date of experience: June 3, 2025