Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Alibris UK

Alibris UK

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Alibris UK?
grey stargrey stargrey stargrey stargrey star

Alibris UK Reviews Summary

Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.

This summary is generated by AI, based on text from customer reviews

value
4
shipping
3
quality
3
This company does not typically respond to reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Paul K.
Unfollow Paul K.
Share Review
Report Review

First time and no issues other than a successful purchase:-)

Date of experience: October 9, 2021
Italy
1 review
0 helpful votes
Follow Louis E.
Unfollow Louis E.
Share Review
Report Review

So far, the books have arrived on time and without...
October 9, 2021
Updated review

So far, the books have arrived on time and without any errors.

Date of experience: October 9, 2021

Great service so far
March 12, 2021
Previous review

Great service so far.

Date of experience: March 12, 2021
GB
1 review
0 helpful votes
Follow Grace Z.
Unfollow Grace Z.
Share Review
Report Review

The site was incredibly easy and quick to use. The formatting and seller reviews helped me pick a product that I have been looking for for a while.

Date of experience: October 9, 2021
GB
1 review
0 helpful votes
Follow Graham J.
Unfollow Graham J.
Share Review
Report Review

Excellent way to buy internationally and reduce shipping costs

Date of experience: October 8, 2021
NL
1 review
0 helpful votes
Follow A U.
Unfollow A U.
Share Review
Report Review

Well organised web site and many titles unobtainable elsewhere can be found here. Also very pleased to not be shopping at an outlet owned by Amazon!

Date of experience: October 8, 2021
Sweden
1 review
0 helpful votes
Follow Jonathan P.
Unfollow Jonathan P.
Share Review
Report Review

It is very good but my I phone could not deal with changing the password.

Date of experience: October 8, 2021
Australia
1 review
0 helpful votes
Follow Nike M.
Unfollow Nike M.
Share Review
Report Review

Fast delivery, easy to navigate website, easy to track the parcel. Everything is great. You are one of my favourite services!

Date of experience: October 8, 2021
GB
1 review
0 helpful votes
Follow Lisa X.
Unfollow Lisa X.
Share Review
Report Review

Easy to navigate, lots of titles available and excellent prices!

Date of experience: October 8, 2021
GB
1 review
0 helpful votes
Follow Col Z.
Unfollow Col Z.
Share Review
Report Review

Site easy to use
October 7, 2021

Site easy to use. Excellent list of different purchase options.

Date of experience: October 7, 2021
Ireland
1 review
0 helpful votes
Follow Anna J.
Unfollow Anna J.
Share Review
Report Review

There was no option to edit my shipping address from the order page

Date of experience: October 7, 2021
GB
1 review
0 helpful votes
Follow Adam L.
Unfollow Adam L.
Share Review
Report Review

This is a good place to find cheaper used books for my studies.

Date of experience: October 7, 2021
France
2 reviews
0 helpful votes
Follow Joel H.
Unfollow Joel H.
Share Review
Report Review

I ordered a different edition of this same book from WeBuyBooks a few days back and received a cancellation message since the supplier did not have it in stock. Why didn't they simply check to see if they had another edition of the book and propose that book to me instead? It would have been cheaper than having to make a separate order, and it would have saved me the time of doing their work for them.

Date of experience: October 6, 2021
GB
1 review
0 helpful votes
Follow Paul W.
Unfollow Paul W.
Share Review
Report Review

A good price on a rare to find CD with low shipping costs

Date of experience: October 6, 2021
GB
1 review
0 helpful votes
Follow Jon F.
Unfollow Jon F.
Share Review
Report Review

Not the easiest website to navigate, especially when choosing items to order.
However we're pleased with our order and the prices seem very competitive.

Date of experience: October 6, 2021
GB
1 review
0 helpful votes
Follow Louise V.
Unfollow Louise V.
Share Review
Report Review

Page doesn't fit on computer screen
October 6, 2021

Page doesn't fit on computer screen. Have to keep scrolling side to side

Date of experience: October 6, 2021
GB
1 review
0 helpful votes
Follow L.A C.
Unfollow L.A C.
Share Review
Report Review

So for so good and I have order a few books from alibris recently and
The books have been in excellent conditions. Thank you.

Date of experience: October 6, 2021
GB
1 review
0 helpful votes
Follow Alan G.
Unfollow Alan G.
Share Review
Report Review

Created a small typo in my shipping address which I found it almost (but not quite) impossible to correct when it came to checking out. Going back was not an option, so I had to begin the process again.

Date of experience: October 5, 2021
GB
2 reviews
0 helpful votes
Follow Eric C.
Unfollow Eric C.
Share Review
Report Review

This is my second attempt some two weeks later to secure the purchase of this particular book which never arrived albeit I have no record of a confirmation that a previous payment was ever received.The error may be mine but if your records please let me know. Thank You

Date of experience: October 5, 2021

Satisfactory
September 23, 2021
Previous review

Satisfactory

Date of experience: September 23, 2021
Germany
1 review
0 helpful votes
Follow Michaela I.
Unfollow Michaela I.
Share Review
Report Review

Easy to use for foreign people, greetings from Germany

Date of experience: October 5, 2021
GB
1 review
0 helpful votes
Follow james Z.
Unfollow james Z.
Share Review
Report Review

I like what you do its a good service and you are not amazon the evil empire

Date of experience: October 4, 2021