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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
This summary is generated by AI, based on text from customer reviews
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Got very messed up in password reset. I had to restart my order.
Alibris, I find my title easily and come quickly through ordering process
Would like shipping costs identified at earlier stage rather than estimates
Very fast and simple to find what you are looking for and easy to complete an order
Very easy to order thank you, look forward to equally good delivery service
Excellent used book seller, bought many books here and always deliver superb quality paper just as promised.
Like the detailed description on what condition a used book is in, not always but often.
I had to be vigilant in order to avoid being signed up to commercial newsletters by default.
Alibris always delivers on time and as expected and as prices change it is always worth a trip back, I have found issues at under 10 pounds only to be able to sell months later at over £250 and of course some I will not sell I have been offered over £1000.
It usually works quickly though took 3 goes before noticed the expire date wrong so read carefully all info LOL
Too much clutter on web page. Can be confusing while placing order
Ottimo sito, prezzi vantaggiosi e soprattutto il software è rapido ed efficiente
The filter options don't work very well so it's very hard to browse in the right sections. Also moving an item to your wishlist/basket shouldn't take you to that page, makes it very tedious to move a lot of items.
Good selection, but very disappointed by the shipping charges when all the books from my basket are from the same seller
Alibris' website is very easy to use. I was glad to find the book I need to buy on their site.
I was delighted to find the book I need, in good condition and ready for shipping from the UK today.
I found the book I wanted, at a reasonable price
A very smooth and efficient operation, no problems so far
Initially I was alarmed that the shipping address was so late in the process. An exchange of emails eventually sorted that out.
Discount/voucher taken off cost, then removed during purchase
Just worried about filling in information and buying on line
Search feature actually works & checkout was very easy to navigate. Brilliant.
Shipping fees have increase dramatically and still you don´t seem able to deliver half of the books i order. For the money you charge you should be able to give a better service (i. E. orders with tracking number)
I put a book in my basket, and when it came to the checkout I had to log in. My basket was then lost, and the book was reserved in a basket I couldn't access. Frustrating!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members