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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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Very good work, came out really nice, much better than I expected. The order has been sent very fastThank you!
Alibaba offers the biggest range of products on the internet at probably the best prices. A very professional and user friendly site.
I thought about the product. Found in Alibaba, Contacted the vendor, Suggested right product, Placed an order. Shipped immediately, Recieved and used the product. All took seven days.
Alibaba has helped to shrink the world and made easy to purchase any product with ease. It true Genie.
Excellent quality and fast shipping and good service. Thank you and would like to place a new order soon.
This company took me for 100.00 for a television I never received. Companies like this should be taken off internet and put out of business
The sample was as described in the Alibaba product description advertisement. I requested 2 samples long and short and they were nicely separately packed and marked. We hope that the final product will be of the same good quality. I have attached a sample of the way they nicely pack the samples. You see the other pack empty because we already used it for testing it in our bottle. Ele Xiang from Ningbo Let Commodity Co., Ltd. has been a good help so far. I hope this continues the same when we order the final product.
Alibaba message me you receive package but I didn't receive this cheat with me please be careful lost my amount $32.99
I'd still recommend Alibaba...
Yes slower shipping,(some items) at higher costs, over all but some things are just plain difficult to get,
And souring from other country's is as difficult if not more. If you buy in bulk or maybe get a few friends to order too helps.
This past year I lived in a pre-furnished apartment, since I'm a college kid who couldn't afford much furniture. My apartment came with a really bad mattress, but you never would've known because this topper is so plush and comfortable! I honestly forgot how bad the mattress was until I had to take the topper off when I moved. All my friends would comment on how comfortable my bed was, and honestly I get the best night's sleep with this thing. I absolutely love it! I've had it for a whole year now and it's still in near perfect condition.
I ordered pet supplies from Alibaba site. They were glad to immediately receive payment. It took over 6 weeks to receive my order. I received less that half of what I ordered. Contacted Alibaba immediately that order was incomplete. No response. Never received rest of order, never received refund, Alibaba denied my request for refund. End of story. Do not buy from these people. Note safe site. Order No. **************. 4/8/2021
We received in time very good products! The staff of this company are true professionals. We are very satisfied.
We ordered already many times trough Alibaba. Now we received bad quality from Huai'an Meisiyu Textiles Co., Ltd; Aimee Fang. They were unable to solve our quality complaints within 4 weeks, we are still waiting for an answer for a refund of the defective products.
TDLR: Huai'an Meisiyu Textiles Co., Ltd is not responsive and does not offer a refund of the defective products.
The products received were exactly as described. Prices are also very good, and the Supplier is a real pleasure to work with.
Beyond my expectation, I'm very happy with this wallet, which replaces one purchased decades ago and was pretty much falling apart. I like that this new one has many slots for credit cards, membership cards, insurance cards, etc, and the flip-out window for an ID card is very handy.
Slightly bulking for a front pocket after full load, it's acceptable, not a big deal.
Good communication from the start of my enquiry and throughout the whole process. Excellent quality of finished product and extremely good printing quality. Swift replies to all queries and questions throughout the process, very easy to work with and I will do so again when I need to re-order. Although mine was a small order it was handled professionally at all times.
I am so delighted to do business with you. My OBD kw310 got to my shippers in China on time and has arrived my country Nigeria and the OBD is good i recommend you to buy from them and their customer service relations is excellent.
Very easy to use platform and helps you to keep track of where you are at with Samples, orders, reviews etc.
A good platform that handles end to end delivery things, order always safe through confirming receipt have to submit by customer after got package delivery, user-friendly GUI to find any items
Alibaba trade assurance is not real, its fake and they will never ever favor in the buyer. I have yet to hear a success story in the recent years. They no longer care about customers. They are the worst and you should avoid trusting alibaba trade assurance. I had a supplier who did not ship our goods unless we paid more money, the goods were detained after we paid in full unless we paid more money. Alibaba did not refund us for the goods that we ordered and paid for and told us that we needed to pay more money to this scam of a business. Alibaba gets paid by the suppliers so they only care about supplier and has no interest in protecting the buyer. There are other sites you can use so just use them and dont even bother paying the fees for alibaba trade assurance. Its not legit.
We've been doing business with them for over a year, and they were helpful when problems arose. For example, they replaced faulty parts, worked with us when we needed additional documents for customs, air transport and more. We're continuing business with them and are satisfied with the phones so far (we ordered 5 different models over the year).
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.

