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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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ALL ITEM GOOD NO DAMGE I'AM HAPPY THANK YOU JOHNNY SOON I CAN ORDER SOME NEW ITEM THAT COME HANDING FOR MY STORE SHIPMENT CAN BE LITTLE LESS
TQ Alibaba for give me opportunity of global trading. Service is verry good. I recommend alibaba for any product buying from anywhere.
MUY BUEN SERVICIO ES
PEREMOS SEGUIR SUS PRODUCTOS LA PRIMERA COMPRA ERA PARA PROBAR EL PRODUCTO VER LA POSIBILIDAD DE ENVIAR MUESTRAS
DE LO MAS CONSUMIBLE POR NUESTRA EMPRESA
Alibaba his good if you are not familiar with your supplier, their insurance protection his pretty good and reliable.
I didn't give it a 5 stars, because their invoice still don't show the fee's they are charging to process our order, we only see the initial amount. But when your statement come the amount don't match because of this miss.
I m surprise the professionality and very save order DHL fast and working
Whit alibaba whit hi support very satisfied :)
Everything went OK. The product arrived on the expected time. Good quality. The supplier support along the operation was very good.
Podemos conseguir proveedores de casi todo lo que se nos ocurra a buenos precios y de buena calidad. Hay muchos proveedores y mucha competencia. Eso es bueno porque se obligan a mejorar su calidad constantemente
Es muy fácil de usar. Se encuentran los productos. Toda mi compra la realize mendiante la aplicación para celular y se me facilito mucho la traduccion para la comunicacion con el proveedor ya que yo no se hablar ni escribir en ingles.
We are making AKOiHearts in Korea.
It is a device that detects the Breathing of a child, Rollover, and Diapers and informs them with a smartphone.
I have received good products from you
I really appreciate you.
I had doubts about the transfer of money and I thought that they could take advantage but thank you everything was excellent and I have more confidence
Very satisfied.
Great Services. Fast answers.
Recommend that company to anybody who are looking for a reliable company
I was able to find multiple suppliers. The communications and payment were straightforward and everything worked out well.
I appreciate having Alibaba as my representative in dealing with a new supplier in China. I am extremely happy with my transaction but it is nice to know that you have this escrow account in case there was an issue. Thank you so much for your service!
Im over the moon when I receive my machinery. Im hoping when I display the tractor to the farmers they will all buy one for them. It a good tractor to have for little farmers. The dont need to hire big tractor
I love this vendor. Very professional and committed. The hair is great quality, soft texture and the wefts are flawless
Good buy with good price. For next time I will concidered to buy more. I have materials of good quality and material
Excellent seller, shipping in time and form, fast communication, the product meets all our expectations, good performance and presentation, highly recommended, thanks from Chile
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.

