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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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I have always great experiences on the site, every time could find such different suppliers, manage orders into a fast way and covered by trade assurance. Many other times stays with same suppliers find for first time here
Good experience to be the first to use the page
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I suggest you enable pages in Spanish, because I placed my order with a translator.
Thank you
My experience with Alibaba was pleasant. The vendors on the site, for the most part are responsive. The site itself is easy to use, and search for products. If there was a way to "heart" or "like" something without going into the product itself, the experience would be perfect. Purchasing is easy to do as well. Thanks Alibaba!
Very easy communication.
But...
Please make modification for messenger...
-> Specially Group making
I found just what I wanted at afair and reasonable price. It doesn't get much better than that. I will certainly shop Ali baba again in the future.
The company was great to deal with, accommodating of our requests.
Products arrived in good condition, as promised
Bons vendedores, cumprem o envio que chegou rápido e com qualidade. Sugiro a todos o vendedor e o alibaba
I have completed two orders on Alibaba. Both were received on time and the products are outstanding! Will definitely continue doing business with them.
Easy to find what we are looking for, easy negotiation process, various types of payment which facilitates business and most importantly security
Very happy with the service. I was nervous about dealing with a company thousands of miles away. I will use Alibaba every time now. Very good!
Yangzhou Yingte Relax Daily Products Co., Ltd. is a very responsible and dynamic company in its services and its products. Congrats!
Would definitely recommend if you need of A3 quality transfer paper. Communication was smooth and prompt
Good experience if not have problems, if you have probles nothing people help you. Its my experience.
Good Company, Easy to Communicate, Honest Employees, Excellent Price, Superior Quality Product for the Price.
Nice machine. The finish is nice and the machine is quite and sanding quickly.
The after sales service very good. Thanks guy.
If you have a problem your out of luck. Many hours trying to get justice from Coldace in China WASTED!
With Alibaba the whole procedure was well designed and executed,
However, chat messenger was not operating properly, it was always in delayed responses and mix up individual user pages.
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.

