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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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La spedizione ha avuto dei problemi a causa del numero di telefono incompleto sul foglio di trasporto ma tuttavia la spedizione è andata a buon fine.il prodotto lo stiamo testando con buoni risultati.
So helpful and the guarantees for the payment does them proud so easy and quick just put in what you want and get results in hours
I have used this site just a few times but my experience has been very good each time. When shopping for items for resale at the flea market or at your retail location, this is a great place to find them.
Zadwolony, szybka dostawa, tester spelnia moje oczekiwania, dziala poprawnie jak dotej pory...
Great Service from Sonya, Jing Yang Reach Auto Gas Equipment Co., Ltd.
She did great follow up and did a great job.
I ordered a small order of blank garden flags to check quality and pricing. I had a very good experience working with the supplier and quick delivery.
I do not know if it's because I'm lucky, but until now it has always been titop, continued like that.
Very nice easy and good way for growing business. Thank you alibaba for your services... there is my first experience on alibaba and i like it
Профессионально, внимательно и очень хорошего качества сам продукт, очень довольна работой вашей, удобный поиск при подборе товара, хорошо продуман сервис общения с продавцом Продавец компетентен и внимателен к деталям и сопровождению сделки Товар соответствует моим ожиданиям
They ship the product rapidly and safely.
Quality of the product is fine.
Business communication was good and friendly.
Very good service and good quality. The boxes were really damaged but nothing broken or missing.
Excelente producto, funciona muy bien y vendedor excelente muy responsable estoy muy contenta,,,,,,,
Alibaba.com is the best thing ever! There are so many suppliers ready to fulfill my manufacturing needs. And the site is extremely well-structured to walk the customer through every step, from RFQ, engineering assistance, payment and delivery. I will be spending a lot of time on Alibaba.com going forward.
Thansk for great arrangement and suggestion.
I would love your services.
The product quality is good too. It's satifed by our client and we will continue to support.
If any furture needs, we will cotnact you again.
I applied for a partial refund on an order due to the plugs on the hairdryer not being correct for Australia and the printing on the box was spelled incorrectly on a number of words. Alibaba with their promises of trade assurance amounted to a waste of time as Alibaba sided with the Chinese Manufacturer despite us being able to prove via photos that the product was not usable in Australia.
It is as we have come to expect "deal with China and you will get ripped off
Alibaba is very easy to use and has good follow up on your orders and gives you a good variety of business selling items
These shoes came out perfect. They were comfortable and super light weight!
I was very thankful to work with Blake Yao. I made a mistake ordering the shoes and he helped fix the problem quickly. Thank you so much for replying quickly and being very nice!
Very nice people, good service, shipping perfect, service nice, quality very nice. I am a satisfice costumer. I will buy again in this company.
Very happy with the whole process it was very easy and smooth transaction. Vendor performed above and beyond was I requested of them.
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.

