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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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Excellent Supplier, Goods where well packaged and in very neatly packaging, Very good Condition.
Very fast in dispatching My Orders and also the Delivery to Uk was very fast, Within 3 days Goods where all in UK. Received at our Office
I would very much recommend this supplier to any buyer, the shipping fees are very affordable. I Will definitely use again.
Much appreciated for you Kind Support.
Kind Regards
Super, very good transaction. Products with very high quality. Short time of delivery. Shipment has been completed with no complaint.
Great contact and service.
Recommend, recommend, recommend
Great Service.
Needed 100 words ok.
I certify that this review is based on my own experience and that I am in no way affiliated with this business, and have not been offered any incentive or payment from the business to write this review. I agree to Sitejabber's Terms & Conditions, including to not write false reviews, which is in many cases against the law.
I found the right part for my car and save 500 USD by ordering directly from the factory in China. Easy going to order and propose a express delivery by UPS or DHL
Good service, simple, second order and confident in the Alibaba process as a result. Would use again.
It was such a great experience and easy to comunicate with the provider thanks to the profesinalism of Alibaba.
You will see all you need here in Alibaba, Suppliers and cheap products, high quality and new release items.
I love Alibaba.com.
The world of manufacturing opens up to you through this website, They guarantee the entire buying and selling process from scratch.
Alibaba provided a huge supplier market for us to choose the best vendor to fit our needs. The alipay is very simple, straight and efficient.
Thank you very much for your organization and job responsibility with well organized systems working very good
Excellent
Je suis très satisfait de mon achat avec l'aide du vendeur pour la fabrication
Excellent
I am very satisfied with my purchase with the help of the seller for manufacturing
The communication with the supplier was easy and very clear. Even for a user who does not use the service often.
Внимательный, общительный и отзывчивый продавец. Товар очень хорошего качества, отгружен и доставлен очень быстро.
Site works well, easy to use and nice to have insurance. Also insurance/checking I ordered from here was very useful! Thank god I took it!
No word for excellency, Absolute wonderful service to find decent and best suppliers on this website.
Great experience using Alibaba, good messaging service and the site is great and easy to navigate. I highly recommend using it compared to other sites available
Заказ оформил быстро! Продавец все точно понял и сделал отлично!
Огромное спасибо! При установке не возникло никаких проблем!
Great way to connect with suppliers, but you need to verify that the supplier you want to deal with is legitimate. Alibaba has various ways to help you do this.
It is a reliable page to make transactions.
They are very responsible for the purchase process.
Thank you.
Prima gelopen, goede en snelle afhandeling ondanks de verre afstanden
Product is in prima staat aangekomen
Ben tevreden
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.

