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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was great experience. It is very safe and easy way to communicate and contact different suppliers from all over the world, we really recommend using Alibaba.com.
As always, dealing with Jinhua Reayol Textile Co., Ltd. is a pleasure. The fabric quality and print definition is perfect!
Very fast. Friendly. Good price:)
And delivery to russia
Quallity reflective film - high
4 orders - are all ok. Will work
Love this site! I see Alibaba as an open door to the World. Have a recent experience using Trade Assurance to purchase goods. Was very easy and safe. Wasn't sure what to expect. Whole process from ordering to receiving my goods totally exceeded my expectations. Would recommend Alibaba, Ali Express and Trade Assurance for safe reliable and timely transactions.
W. Smythe
My experience with this purchase is 1. Alibaba doesn't own the shipment responsibility. 2. Shipper don't provide proper info on the shipment cost to custom.3.we have not intimated on the additional cost involved. 4. at receiving side we have to pay almost 35% of tax of good value to release the product, it's inconvenience for the purchaser. We look for Package offer instead of bits and pieces taken care bye some one else.
La pagina Web de Alibaba es muy amigable, fácil de entender y dar seguimiento a los pedidos, el proveedor de esta plataforma es muy profesional. Se recibieron la totalidad de los productos.
Is easier to understand the webpage, the information and chat with suppliers, is very safe to buy and you can trust on alibaba
The communication with Lydia was fantastic. Our kraft bags were customized to our exact specifications and exceeded expectations. The colors printed were very vibrant and our order was received in a very prompt manner. We will be ordering again in the future, and look forward to continued business. Highly recommended for custom printed bags of any kind.
This site is great for sourcing for products and manufacturers. It also protects from getting scammed from shady manufacturers or scammers.
The site is easy and fast to navigate and to make orders. Will definitely recommend this my friends.
Secured payment and fast transaction! Im very satisfied with your service. Looking forward to more good products and and quality service, Hopefully you can maintain the consistency of your service. Alibaba#1
Purchasing product from China has been easy to manage on Ali Baba with this order. This is the third time we have used this company's product over four years abd never had any issues. Well done.
This is my first experience in working with Alibaba.com. They make my job easier. We are 19 hours apart and speak different languages and I am thrilled with what buying through them had been, I look forward to a long term relationship,
Mi experiencia fue excelente por ser la primera ves y realmente me demostraron lo simple que fue, algo que pintaba muy complicado así que muchas gracias
2 times I made an order on this site, everything suited me. Very pleased that shopping here is safe, I am very pleased with everything
TOP PRODUCT
TOP SELLER
TOP TRANSACTION
JE CONSEILLE
Tout c'est vraiement bien passé de la commande personnalisée à l'expédition, c'était une super transaction et les produits finis sont super
Great shop to find things at great prices and communicate with vendors. I was able to discuss with several different suppliers and was offered samples. Be sure to always use trade assurance to verify you are getting your supplies and the purchase is protected.
Il prodotto sembra per ora funziona correttamente. La mia richiesta è stata precisa con il fornitore chiedendo specificatamente la descrizione del colore. Rosso e blu. Il nero non lo voglio perchè è troppo banale per me. Ho pensato che ci doveva essere anche la presa ricarica 220 V ma c'è solo il cavo USB con le tre prese.
Quick quotes, easy order placement and quick delivery, we will use again when we need LZ0H cable.
Seem flexible in their manufacture which suit us.
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members