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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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Alibaba is best place to find trustable manufacture and almost all kind of procuts. I was looking for products in different categories... and I found them here... thumbs up Alibaba
I already purchased many times products through Alibaba and they made it easy to find the right supplier and everything went smoothly.
We definitely keep working with them.
We got what we exactly ordered. It came right on time and the customer experience was very good. Excellent response level from the production team
All good so far. Performed my v first BB glow with the serums and pigment. Do not want to use the gold infused though, especially needling. Would be grateful for other non gold serums and also rose pigment to give a rosy glow.
Yiwu Shuisheng Jewelry Co., Ltd... very professional! Although receiving the merchandise took a little longer than expected, we are very satisfy with the supplier. Our past and present experiences have been always great.
Maintenant que tout est arrvée, je vais tester, les lampes, les piles, et les chargeurs.
Je tiens à remercier tout particulièrement "Carmen Lew" pour son professionnalisme, sa gentillesse, sa patience, pour m'avoir guidée sur chaque étape de ma commande car la traduction sur Google(chinois/français)n'était pas évidente.
Je recommande ce fournisseur pour tout les plongeurs qui désire acquérir des lampes de plongées, ou autres.
Merci encore
Bien cordialement
Hellin Didier
Doly my supplier you are the best thank you for royalty you surely keep your word, have bought hair from this supplier for the fourth time now. And have not had any problems the quality and the customer service is excellent.
VERY HAPPY WITH ALIBABA. EASY SECURE FRIENDLY AND SIMPLE TO DEAL WITH. I WOULD HIGHLY RECOMMEND THIS WEBSITE TO EVERYONE.
The shipment was taking to long and I couldn't get in touch with alibaba to have news about it. Supplier was very helpful for this.
Got to me faster than expected! I love my product. Will make a nice gift, fast shipping, good price, very good on shipping time, Excellent Seller, Thanks! Fast delivery, very good on shipping time
All my orders experienced the utmost Professionalism in all interactions, All suppliers were very quick at explaining their products, options and customization, and the delivery in all cases was very fast, on time and complete with no damage.
Was very happy buying blind from China was made easy, Amy from Jinzhou Fuqiang Fine Chemicals was great, got exactly what i ordered thank you will keep doing buisiness with Alibaba and Jinzhou Fuquiang
Excellent diffuser great colour changing light and strong misting make this productive best so far tho I have tried
Аз закупих хлоринатор за басейн. Комуникацията бе постоянна. Доставката бе бърза в рамките на 11 дни от плащането. Много съм доволна. Благодаря Ви.
Can find anything to support my business. Varieties of products and qualities are available, easy to communicate and fast respond from all suppliers in Alibaba
I sampled with four manufacturer / suppliers and purchased from three for my e-commerce site. All of them were honest, forthright and professional. From the manufacturing to the finances I never felt any concern, and I am hard to please. Alibaba was as easy to use and as good as I have experienced.
I would first like to highlight the professionalism of Miss Gloria Chen, who since the beginning of my importation gave me all the possible details and clarifications, always being available when I needed it. About the product, I recommend 100%, impeccable material and technology. Congratulations to all of you!
Received on time and exactly as advertised. The charger works fine and the heads hold well with the magnet,
Excelente, muy buena plataforma para comprar, los proveedores son serios, puntuales y muy colaboradores.
The service itself is very good. It is possible to find a supplier at the lowest price. But there are also problems. The first is a search. A lot of unnecessary on a very specific request. The second is the lack of translation. Even in online games, the translator is built into the chat. Third - the support service does not know how to work. I lost money because they only apologized, but did nothing.
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.

