On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
If you want to buy in bulk that made in china for great price, this is it. I have 2 great experiences. Penny Hon
Huge offer
Need to spend time to find the right product at the right price
Very good interface to manage communication and ordering
Will use them before Ebay or Amazon because they are way cheaper than any one out there. Fast delivery. Can find anything that exists here. Try it and see. You will not be disappointed.
When I go to Alibaba the price for my product is 1.4-1.58CHF / Meter min Order 100m. When I ordered the Price was 1.8CHF / m and minimum order 200m. So this is not really correct. 3M5510 Reflectiv band. The Quality of the product is perfect.
Its a little tough navigating at first, once you know what to look for very good sight. All the prices are excellent, depending on what part of the world you live in depends on shipping cost, depending on size of order depends on if you ship by air or sea, if sea, could take a month or two to get to you.if by air its a week or two, always get shipping cost before placing order, and remember if it comes by sea if your in the United States like me, you will have Tariffs and customs cost. But if you use Alibaba Freightos shipping, they do all the customs paperwork for you.
Many great deals can be found here and great sale people like Dylan Hu make the site a great place to shop...
Perfect items and listening to these customers, I highly recommend making quality caps, I will recommend as soon as possible, thanks again to this company.
David SMITH - SAFETY SOLUTION FRANCE
The product I bought was as good as I expected.
The contact with supplier was very easy.
They were helpfull.
Price was okay as well.
Shipment and overall transaction as expected.
From first contact, through full detailled information and contact, till receiving order in Holland, all took 6 days!
Compliments!
Good quality product and good customer support.
She has served me in a good professional manner and support.
Typical Chinese scamming website without any customer protection. There is no real protection to any order.
I had a great experience using Alibaba. I have launched my new dropshipping business during covid and despite issues I had heard Shipping from China my shipment didn't have an issue at all. I will be using the service again. Thank you!
I have ordered from a couple of different companies on Alibaba and both times have exceeded my expectations in regards to quality, communication, production turn-around, and speed of shipping. The most important thing to see in mind is to do your due diligence when looking for a new company to work with. It's important to look at reviews, how long they've been in business (and on Alibaba), how they are ranked, etc. My experiences have been very positive and I look forward to continuing doing so.
You can find anything you'll need in large quantities. Suppliers and buyers can specify details of an order and the site will ensure that the transaction doesn't complete unless both parties have satisfied the agreed upon requirements.
Very safe place to conduct business and find suppliers. The shipment arrived on time and there was no discrepancy in the order.
Easy and pleasant transaction and timely delivery. Second order from this company because I have confidence they will treat me right.
Don't just go to one supplier! Alibaba is made up of a whole bunch of different suppliers. Some not very professional. Seems like some of them just decided to become a middle man and don't know much about what they are trying to sell. So you have to put in your time to contact as many suppliers as you can to find a supplier that you can work with. It's like shopping. You have to find suppliers that has been in business for at least 2 years. Do some research on Youtube. I recommend (Just One Dime). I'm not getting any kind of compensation for recommending them. I found their information very helpful!
Alibaba si è mostrata una piattaforma molto efficace e professionale sia nella rapidità della spedizione sia nel prodotto acquistato
I found a very good supplier.
The shipment arrived on time and there was no discrepancy in the order
It's a great website to find suppliers. I love the website because they provide Trade Assurance which protects both buyer and seller.
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members