AlibabaReviews 13,223

Several months back i ordered a mini excavator along with a trailer. (paid for each) a few months went by and i got an email saying that my order had arived soo i went to pick it up and boom when i opened the crait when i got home no trailer and no course of action all my previouse conversations are gone no way to communicate my issue wth n.c.

Alibaba does not hold vendors accountable. Vendors refuse to provided parts list of parts they as they quoted to rebuild. They seem to buy used parts, test them clean them and ship them. Its a gamble buying rebuilt expensive parts through alibaba.

I had problems with Alibaba twice and both times I couldn't find a representative or even explain my problem because they did their best to prevent us from complaining. I will shop from platforms other than Alibaba. We prefer Alibaba because it offers trade assurance, but unfortunately it does not offer any assurance.

Fast delivery, good quality and design, very professional and helpful, support from the time of the order to the receipt of the goods. Highly recomend

Fornitore con prodotti di ottima qualita' facile da comprendere braqvo nella spiegazione delle taglie e veloce

Even though they tout such protection mechanisms as "Trade Assurance" it means nothing really as I bought $100 worth of digital products only to find the seller reneging on the offer (service went down after 2 weeks of a 2 year deal) and opening a dispute resulted in Alibaba telling me they couldn't force the seller to provide me with a refund:0). Incredible right? Unfortunately the culture in that region has a lot of catching up to do. In any case, Alibaba.com dead to me.

Here I paid and you sent. Thank you and all praise for your service and your expediency. Have a nice day and a big greeting

I have been on the way of experiencing new way of work for international trading. Eventhough I had more than 30 years carrier in this business field, I'm thinking this way of work as being smarter than legacy way. Realy good enough with nothing special problem.

100% Satisfied. Very Transparent and open. Every part I ordered so far fit. No issues whatsoever. My number 1 place to purchase ALL My parts.

I bought water sensors from Boqu Instrument Co. Ltd - Shanghai but I am 100% satisfied with the service

Alibaba.com is a poorly managed online shopping website. They allow fake sellers selling phantom products scamming unsuspecting customers who thought they were safely buying products from a decent online shop. The scammer on alibaba.com even has a fake shipment tracking website that conveniently stayed active until I filed a complaint. Alibaba.com is an unchecked unregulated online shop anything goes there including your hard earned money.

I like the service, the buyer was professional, helpful, friendly, smart and can uderstand my designs.

Servizio e prodotto eccellenti, di sicuro ripeteremo l'ordine con questo fornitore sempre con alibaba

Super big number of products which are available and can be delivered very fast. They helped to order a gift and meet deadlines.

Alibaba is a world-class organization that supports businesses all across the globe, The organization creates opportunities Regardless of the size of the business, the Things I can do on Alibaba and the products I can find on Alibaba, there's no other platform close to Alibaba. Not to mention It is a fair playground where all parties can do business safely.
Hands down

Although many agents, with patience you get good deals. There is nothing you cant find on the platform.

Good service and Marjorie was amazing to deal with, very honest and helpful. Would buy from her in future.

First time using Alibaba, and have to say, I am satisfied. Alibaba offers a plethora of manufacturers and suppliers to choose from and convenient payment options as well. I've been in touch with many businesses already in China and have received some product samples. Process has gone very smoothly. Will be returning to the platform again.

Trustworthy and very competent staff to work with. They are user friendly, can negotiate with and fully the agreement. Company tailor made to the request by customer, prices adjustable and offer variety of products to chose to. Keep it up, missing Ivy though she replaced by another reliable, soft spoken and always available to help by Rainbow. Keep it up guys and really recommend you to all over the nation Medsinglong Co LTD!