AlibabaReviews 13,223

The site offers an abundance of goods at the best prices. The interface is good and easy to navigate. Only problem is AUTOMATIC DELIVERY CONFIRMATION! It works incorrectly!

Subsequent delivery of samples went smoothly. Friendly communication and quick clarification. Would work with Candy again.

Madam Amy offered me Super Customer Service. She ensured that my goods arrived at my forwarder. I am so happy.

I bought one product so far, everything went smoothly. Fast delivery, good quality and support, will buy more from this seller.

We need to screen companies that are selling on Alibaba. I am still waiting for my refund of what I paid from one of the companies who scammed me into selling me a car and misleading me.

The lens cleaner bottles were pristine, logo exact. My contact was very helpful! Shipping was timely and arrived undamaged.

I enjoy learning from the helpful people i have dealt with on Alibaba, It nice to have sale people that help us old times with all this, I look forward to ordering more and more

Muchas agencias de transporte no son profesionales. Pueden aumentar un servicio de envío hasta el doble de el precio acordado y cuando tienen tus mercancías, te obligan en cierto modo a enviar con ellos al precio que quieran ya que dejan de responderte ni ofrecer soluciones. Alibaba tampoco te permite abrir disputa.

Easy to communicate & understand Friendly & helpful The order was fully compliant resolve Very professional High quality, Alice is a very professional

They only support the seller, never the buyer. When there is a dispute. Even when the items where low quality. Bought chairs from there and they are just breaking. Just used once. Very low quality, Alibaba leaning on the side of the seller

I have bought different products from Alibaba and I have never gotten a problem that has not been solved. Once, the company I company I was dealing with, did not fulfil their part. They never shipped the product. I contacted Alibaba about the issues, I sent information about the conversation with the company I was dealing with and I showed them that they never shipped the goods I paid for. Alibaba returned my money. It took some little time, but it is understandable.

Every time I order some goods, they arrive as promised. I always make sure to pay a little more in order to have trade assurance. Attached is a picture from the last company I was dealing with in Alibaba. The goods were well packed.

Sono soddisfatto dei prodotti, non sono al primo acquisto, ho già avuto modo di apprezzare la bontà delle batterie TAICO infatti ho comprato di nuovo con certezza, che è quello che consiglio a tutti voi.

Fantastic, 5 star product and service. Rachel is fantastic. The bottles and jars are perfect. I will buy from again 100%

Alibaba is so easy to compare and buy products. I was kept up to date through the whole buying process and delivery.

If you are going to order via Alibaba.com = be prepared to lose your transaction fees, even if the deals do not go through. There are too many scams and sellers who are not genuine producers/factories and I don't think due diligence is being done by Alibaba, from the amount of sellers approaching me. A few deals fell through - and ended up getting my refunds after a lot of hassles. And my transaction fees are not refundable - which is not right in the first place. The customer service is poor in attitude. Felt very cheated.

I am a business owner of many stores in New York-USA. I ordered samples before placing a large order.
Order number: **************966. Seller never sent my order, it's been 4 months and the order still not received. I contacted the seller 2 months into the order, but it turns out the order was never shipped, she said would ship. 2 more months later, but still no delivery. Seller grossly mishandled my orders. I am very unhappy. I am having trouble getting my money back. Refusing to refund. I don't want anything from this seller., but my $319 dollar refunded. Save yourself the trouble, do not buy from this seller. Very irresponsible and dishonest. I have bought from Alibaba for almost 20 years, I will stop buying if I am not refunded, and will stop recommending Alibaba. If this matter is not resolved. Seller info: Guangzhou Kalanta Leather Goods Co., Ltd.Contact name: Alise Xu. Order number **************966 no email received to click. My email is *******@aol.com

Buen producto y calidad, recomendada para la comunidad. La atención muy amable y directos al grano.
Sigan asi!

Everything simple anf fast. As soon as I identified a possible product, immediately a kind lady asked me if I neded help. Then we started a very profitable conversation and the lady solved all my doubts.

Packaging allowed damage through air freight. Through good, persistent communication the issue was fairly resolved to my satisfaction.

Very thorough and professional organization with top quality products and service. I highly recommend!