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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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Thank you Quick service and great product for the money and they work well. All through this site takes the worries out of buying over seas.
There's a wide range of just about every product you could want to buy, and they provide you with all the information you could ask for
Buying trough alibaba, com, I have find that all is more easy and sure. Is a good place to made profitable bussines.
The sales person was respectful and professional. The lithium cells arrived quickly and in perfect condition.
I bought 2 machines and they are very good i will buy again for sure. I already referred my friend to buy for her restaurant
This was a great experience to purchase. Good products. Good manufacture. Good service.The products is better than my expection. I will come again.
They are beautiful I love them I am very happy customer. I would order from them again. I didn't have no issues with the supplier. Was very efficient I would recommend them any day thanks again
I love the speakers Watches, work great, sounds good, supplier was very professional great communication
Muy buen producto para lo que cuesta y el envío fue bastante rapido, definitivamente seguiré pidiendo mas productos.
The number 1 platform for finding the right supplier for your business.The platform is very easy to use and everyone here is super friendly.
There is a solution for every problem.
Good job, a single observation, if I could manage the shipments a little faster it would be perfect, but in general I am very satisfied with your services, thank you
Easy transaction and loved my purchase. I will definitely be ordering again as soon as possible...
It gives a lot of security and peace of mind to do business through the platform.
And the best the companies they show exist and the data is true.
Alibaba was a little confusing during set up due to language issues but once we had set up and made our first purchase it has been very positive, easy and plain sailing. We will definitely be using Alibaba again and can thoroughly recommend it!
My best platform and Shenzhen JinliFeng is more best supplier to work, they are very helpful and kind to customer.
Always support me and keep ask me about their goods and sales, they also consider about my profit and lose! I like to work with them very much!
The first order was very smooth I am happy with the services of Alibaba which are quite detailed. I highly recommed it for everyone.
The whole process was smooth and hassle free. This was my first order from China and buying from Alibaba; just follow their guidelines and it should be as smooth as mine was.
Easy platform to use, I found a good supplier, the production process took approximately 7-10days and the delivery was 3 days! From other reviews I am seeing, it looks like I was lucky.
Buen lugar donde comprar por mayor, los productos me llegaron, rápido y algunos proveedores se preocupan en ayudarte
Fast response, Fast Delivery, Great Communication. Keep your service level consistency always up! Thanks
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.

