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Alibaba

4.0

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Alibaba Reviews Summary

The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,333
value
1,312
shipping
1,306
returns
770
quality
1,285
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Instant Feedback

202 reviews

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Indiana
1 review
0 helpful votes
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Thank you Quick service and great product for the money and they work well. All through this site takes the worries out of buying over seas.

Date of experience: July 4, 2020
GB
1 review
0 helpful votes
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I'm very impressed
July 4, 2020

There's a wide range of just about every product you could want to buy, and they provide you with all the information you could ask for

Date of experience: July 4, 2020
Spain
1 review
0 helpful votes
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Buying trough alibaba, com, I have find that all is more easy and sure. Is a good place to made profitable bussines.

Date of experience: July 3, 2020
Texas
1 review
0 helpful votes
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Great product
July 4, 2020

The sales person was respectful and professional. The lithium cells arrived quickly and in perfect condition.

Date of experience: July 3, 2020
Canada
1 review
0 helpful votes
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Good quality fryer
July 4, 2020

I bought 2 machines and they are very good i will buy again for sure. I already referred my friend to buy for her restaurant

Date of experience: July 3, 2020
Washington
1 review
0 helpful votes
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Perfect service
July 4, 2020

This was a great experience to purchase. Good products. Good manufacture. Good service.The products is better than my expection. I will come again.

Date of experience: July 3, 2020
California
1 review
0 helpful votes
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Eye lashes
July 4, 2020

They are beautiful I love them I am very happy customer. I would order from them again. I didn't have no issues with the supplier. Was very efficient I would recommend them any day thanks again

Date of experience: July 3, 2020
Pennsylvania
1 review
0 helpful votes
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I love the speakers Watches, work great, sounds good, supplier was very professional great communication

Date of experience: July 3, 2020
Mexico
1 review
0 helpful votes
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Excelente servicio
July 4, 2020

Muy buen producto para lo que cuesta y el envío fue bastante rapido, definitivamente seguiré pidiendo mas productos.

Date of experience: July 3, 2020
Belgium
1 review
0 helpful votes
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Place to Be
July 4, 2020

The number 1 platform for finding the right supplier for your business.The platform is very easy to use and everyone here is super friendly.
There is a solution for every problem.

Date of experience: July 3, 2020
Texas
1 review
0 helpful votes
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Very professional
July 4, 2020

Good job, a single observation, if I could manage the shipments a little faster it would be perfect, but in general I am very satisfied with your services, thank you

Date of experience: July 3, 2020
Maryland
1 review
0 helpful votes
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Will order again
July 4, 2020

Easy transaction and loved my purchase. I will definitely be ordering again as soon as possible...

Date of experience: July 3, 2020
Colombia
1 review
0 helpful votes
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Total satisfaction
July 4, 2020

It gives a lot of security and peace of mind to do business through the platform.
And the best the companies they show exist and the data is true.

Date of experience: July 3, 2020
GB
1 review
0 helpful votes
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Alibaba was a little confusing during set up due to language issues but once we had set up and made our first purchase it has been very positive, easy and plain sailing. We will definitely be using Alibaba again and can thoroughly recommend it!

Date of experience: July 3, 2020
TW
1 review
0 helpful votes
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My best platform and Shenzhen JinliFeng is more best supplier to work, they are very helpful and kind to customer.
Always support me and keep ask me about their goods and sales, they also consider about my profit and lose! I like to work with them very much!

Date of experience: July 3, 2020
Qatar
1 review
0 helpful votes
Follow Viqas M.
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The first order was very smooth I am happy with the services of Alibaba which are quite detailed. I highly recommed it for everyone.

Date of experience: July 3, 2020
South Africa
1 review
0 helpful votes
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Happy Client
July 4, 2020

The whole process was smooth and hassle free. This was my first order from China and buying from Alibaba; just follow their guidelines and it should be as smooth as mine was.

Date of experience: July 3, 2020
GB
1 review
0 helpful votes
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Great platform
July 5, 2020

Easy platform to use, I found a good supplier, the production process took approximately 7-10days and the delivery was 3 days! From other reviews I am seeing, it looks like I was lucky.

Date of experience: July 3, 2020
Peru
1 review
0 helpful votes
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Buen lugar donde comprar por mayor, los productos me llegaron, rápido y algunos proveedores se preocupan en ayudarte

Date of experience: July 2, 2020
Indonesia
1 review
0 helpful votes
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Fast response, Fast Delivery, Great Communication. Keep your service level consistency always up! Thanks

Date of experience: July 2, 2020

From the business

Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.


alibaba.com
Founded in 1999
Hangzhou, ZJ, China
+2086
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