logo

Mc graw hill

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

Mc graw hill

1.6
aleks.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Mc graw hill Reviews Summary

The company's reputation is significantly marred by overwhelmingly negative feedback regarding its educational platform, which customers describe as ineffective and frustrating. Many users express dissatisfaction with the program's design, claiming it induces stress and confusion rather than facilitating learning. Common complaints include poor explanations, a punitive grading system, and a lack of engaging content. Additionally, customer service experiences are often characterized by delays and unprofessionalism, particularly concerning billing issues. Overall, the sentiment reflects a deep frustration with both the product and the support provided, indicating a need for substantial improvements in both areas.

This summary is generated by AI, based on text from customer reviews

service
430
value
444
shipping
309
returns
314
quality
451

We monitor reviews for authenticity

Nevada
1 review
8 helpful votes
Follow Sharon S.
Unfollow Sharon S.
Share Review
Report Review

This Needs To Be DELETED.
November 13, 2023

My name is Sharon and both me and my child have suffered with PTSD, potential Down syndrome and potential Autism. Lauren was just peacefully doing her math homework, and I was very proud of her! Until, she started to get everything wrong, and smashed her school Chromebook in PIECES. My family's relationship is now crushed into pieces and my children don't even have dinner with me anymore! I thought it was autism at first, so I called an Exorcist to cast out the demons inside of her. She even googled "How to shoot my self with a '30." She also is dressing very black, and even dyed her hair red (as you can see below). Please delete this app, you are the reason why my daughter wants to shoot her self with a '30!

Date of experience: November 12, 2023
New York
1 review
0 helpful votes
Follow Peyton j.
Unfollow Peyton j.
Share Review
Report Review

Terrible
November 9, 2023

This software makes me wanna drop out and become a blue collar worker for the rest of my life, it does not work at all and it is ridiculously expensive

Date of experience: November 9, 2023
Illinois
1 review
7 helpful votes
Follow Supergamer U.
Unfollow Supergamer U.
Share Review
Report Review

The program is only good at making students want to turn into demons. It is a nightmare to understand explanations + examples and the problems in Algebra 1 is already hard enough for an 8th grader, but ALEKS has to increase that by over 9000x. This is one of those times I prefer physical paper. If I ever find the creators, I will not hesitate to force them to fix their program. (+ It's bugs show no end.)

Date of experience: November 7, 2023
Washington
1 review
8 helpful votes
Follow Rigver S.
Unfollow Rigver S.
Share Review
Report Review

I HATE this app it is a living nightmare to me and it helped my suicidal thoughts and my intrusive thoughts rise through the roof 10/10

Date of experience: November 6, 2023
Arizona
1 review
1 helpful vote
Follow Will L.
Unfollow Will L.
Share Review
Report Review

Mental health is gone
November 6, 2023

Aleks is so annoying and a pain in the put I couldn't say anything nice about this program even if I tried I highly recommend nobody use this program unless they hate themselves.

Date of experience: November 6, 2023
Washington
1 review
10 helpful votes
Follow calvin r.
Unfollow calvin r.
Share Review
Report Review

After doing work on Aleks i immediately wanted to kill myself and blow up América this is a better material to learn Spanish's then math

Date of experience: November 6, 2023
New Hampshire
1 review
6 helpful votes
Follow Wing C.
Unfollow Wing C.
Share Review
Report Review

The worst!
November 6, 2023

The ALEKS platform was detested by every student in our class this summer. Explanations of material were superficial and often unclear. The system is balky, constantly dropping students trying to work on it. ALEKS knows this history, but seems to have done nothing substantive to correct it. Customer service varies greatly: from efficient and cheerful to incompetent and rude. ALEKS is a total nightmare for students and professors alike.

Date of experience: November 5, 2023
Virginia
2 reviews
49 helpful votes
Follow someonewhohasausername y.
Unfollow someonewhohasausername y.
Share Review
Report Review

T-o-r-t-u-r-e
November 3, 2023

This site is terrible. The main thing i hate about this is that the explanations are more garbage than a dumpster from nyc and the examples usually have nothing to do with the actual problem you're trying to solve. Also, they require you to do a "knowledge check" every few days/weeks. When I tell you no one wants to do this i mean NO ONE WANTS TO DO THIS. Whats worse is that they charge money for this sorry excuse of a site. If youre a teacher reading this, please just use khan academy. Its free and they actually help you learn and dont kick you down (like aleks does).

Date of experience: November 3, 2023
Nepal
1 review
0 helpful votes
Follow Ramesh S.
Unfollow Ramesh S.
Share Review
Report Review

Totally waste of money as it is unorganized and not helpful to kids at all. DO NOT recommend at all.

Date of experience: November 1, 2023
Florida
1 review
3 helpful votes
Follow Michael R.
Unfollow Michael R.
Share Review
Report Review

Terrible
November 1, 2023

Does not help at all with its examples as they give problems not related to the actual question. It is overall terrible

Date of experience: November 1, 2023
California
1 review
0 helpful votes
Follow abram c.
Unfollow abram c.
Share Review
Report Review

Torture
November 1, 2023

Torture for kids from 3rd grade to 8th grade do not reccomend terriable my kid came home crying because of it

Date of experience: November 1, 2023
Minnesota
1 review
3 helpful votes
Follow Owen K.
Unfollow Owen K.
Share Review
Report Review

ALEKS My Struggle.
October 31, 2023

If you're an Admin/Prof/Teacher reading about ALEKS, please take my advice and don't use this program.
I have used ALEKS for 2 years now in college, and I can say with certainty that ALEKS was the least enjoyable part of my classes. ALEKS has the most bothersome answering system I have ever come across. I could spend half an hour on a prompt and write the correct chemical equation with no imperfections but still be marked wrong because I had an extra space in between the + sign and an element, or better yet it could be written in a supposed "wrong order." Even if you truly get an answer wrong and ask for an explanation, ALEKS gives you a hard-to-follow "step-by-step" process that looks like an out-of-touch schizophrenic professor wrote it out, I mean robot. Sometimes, when you spend "too much time" on a prompt, you can be subjected to Mentally draining knowledge checks. Your student's grades will suffer after the first week of using ALEKS because they want to avoid sitting in front of a laptop trying to answer the same prompts they were stuck on for the past three nights. It was rare that I genuinely learned anything while using this "program" and it was a nightmare for me and my peers, hence the review bombs.
2 much time, 2 much effort, 2 much nonsense. Your students will hate your curriculum.

Date of experience: October 30, 2023
New York
6 reviews
19 helpful votes
Follow Ella V.
Unfollow Ella V.
Share Review
Report Review

Ruined my mental health
October 30, 2023

Aleks is so amazing that it gave me mental health issues. *eye roll* aleks is the reason why i want to flush my computer down the toilet. It's also the reason why i had to pay a two hundred dollar fine for breaking my computer. :) (im using a different computer to write this review)

Date of experience: October 30, 2023
Idaho
1 review
4 helpful votes
Follow ethan l.
Unfollow ethan l.
Share Review
Report Review

Many students have a hard time learning from aleks. It's ridiculous how when you get almost through one series of problems completely and you make a mistake on your last one you have to go back and redo at least three more. For example in chemistry if something has two different chemical names and you don't submit the right name you have to start all over again. It's the same way if you have spent tons of time figuring out math problems all the work you had done doesn't count anymore. It's a poor inefficient learning source that is hard for students to excel in. It could be helpful by changing a lot of things but unless you are just trying to make your students hate the subject not a good program at all.

Date of experience: October 26, 2023
California
1 review
2 helpful votes
Follow Thomas J.
Unfollow Thomas J.
Share Review
Report Review

Crappy Explanation
October 25, 2023

While doing a topic goal, I came across a certain topic that explained something that contradicted what the answer was. For example, it said that all whole numbers are rational numbers, but in the explanation, it said, "There are rational numbers that are not whole numbers." It also stated that all whole numbers are integers but it also said, "There are integers that are not whole numbers." In the same topic, you would put negative fractions and decimals into the rational numbers section, but you also would put numbers with repeating decimals, which are irrational. Integers would just be negative whole numbers when they should just be whole numbers as they have no decimals right? The last thing they got wrong in this topic is that they never explained the Venn Diagram correctly. Apparently, the diagram was supposed to be in order and the answer was wrong if they were not in the right spots, but guess what, they never told us where to put each label! The only thing said was "Part A is incorrect" and they never even gave us an explanation in the explanation! All it showed was a picture of the diagram saying "Label the diagram" but it never said in which order! Overall, this website is just not good and it makes me just want to give up on math, even though I personally like it and it is one of my favorite subjects.

Date of experience: October 24, 2023
Ohio
1 review
3 helpful votes
Follow Pandora D.
Unfollow Pandora D.
Share Review
Report Review

Worst Learning App
October 23, 2023

Literally one of THE WORST learning websites I have ever used and its used by crappy colleges that don't want to actually teach. They give vague, unexplanatory explanations and then throw you stuff that is so off course you want to bang your head into a wall. This website is literally going to make me go bald over stress. I spend hours on this stupid website that OBVIOUSLY DOES NOT HELP ME LEARN ANYTHING If I continue to fail my exams. Study more? I DONT HAVE TIME! ITS ALL WASTED ON THIS STUPID WEBSITE!

Date of experience: October 23, 2023
Massachusetts
1 review
0 helpful votes
Follow justin g.
Unfollow justin g.
Share Review
Report Review

ALEKS NEEDS TO BE SHUT DOWN RIGHT NOW I HATE IT AND IF THEY MAKE ME DO 1 MORE TOPIC I´M GOING TO TROW MY COMPUTER ACROSS THE ROOM AND SMASH MY HEAD WITH IT.

Date of experience: October 18, 2023
Georgia
1 review
2 helpful votes
Follow Miranda L.
Unfollow Miranda L.
Share Review
Report Review

Horrible
October 16, 2023

I have to use this for my chemistry class for whatever reason and it absolutely SUCKS. It doesn't go over anything and will mark me wrong and make me restart EVEN IF I have the correct answer. It's so infuriating and should be shut down all together.

Date of experience: October 16, 2023
Michigan
1 review
0 helpful votes
Follow Maddison T.
Unfollow Maddison T.
Share Review
Report Review

A trumedus help-
October 15, 2023

Hello, I am a student at a school with an option to take a course called "math pathways" based on the "ALEKS" program, I've been in this class for 2 days, (traditional math was not working out for me this year) And I absolutely LOVE this program-hear me out before you come for me, I just started (2 days ago) so I don't know for sure but I have become so much more motivated, sure it has its moments. However I have improved my quality of work after starting this class. I would like to add i have Attention Deficite hyperactive disorder (ADHD) so that could influence my opinion, my pie below.

Date of experience: October 13, 2023
Ohio
1 review
0 helpful votes
Follow IHATE A.
Unfollow IHATE A.
Share Review
Report Review

IT SUCKS
October 5, 2023

ALEKS IS SO BAD I WANT TO DIE! THIS IS SO BAD IVE NEVER WANTED TO SLAM MY HEAD INTO A BRICK WALL SO BAD!

Date of experience: October 5, 2023