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Agoda

2.5

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Agoda Reviews Summary

Agoda has a rating of 2.5 stars from 4,448 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 15th among Hotels sites.

service
801
value
763
shipping
349
returns
464
quality
660

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Ireland
1 review
0 helpful votes
Follow Gabrielle T.
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I have used this excellent site on numerous occasions around the world. I have found it so reliable and easy with quality rooms.
I would and do highly recommend Agoda

Date of experience: December 24, 2015
India
1 review
0 helpful votes
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MOST ECONOMICAL PRICE
December 24, 2015

I searched frantically all sites for booking a 4 days trip to Dubai AND found the most fastest & crispy informations / booking. Surprisingly I am a frequent traveller and used AGODA first time. Most economical Prices...

Date of experience: December 24, 2015
Oman
1 review
0 helpful votes
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I like the prices and easy to use platform. However, the ultimate feature to top it all of would be to allow customers to pay on checkout

Date of experience: December 24, 2015
Singapore
1 review
0 helpful votes
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Simply the BEST, and has been my default go to since I was introduced to it over 4.5 years ago. Always the best deals, the best information, the new features such as taxi helper are GREAT! The reviews are always spot on, and all accommodations booked through Agoda are HONORED upon arrival! Hands down there is no reason to go anywhere else to book your accommodations! Once you begin using Agoda you will never find a reason again to ever utilize the services of anyone else!

Date of experience: December 23, 2015
India
1 review
0 helpful votes
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Excellent
December 24, 2015

Compared to other portals, very convenient to book and reasonable pricing options. Difference of almost 150 USD. And user friendly site as well. Good Experience, will use this only goign forward

Date of experience: December 23, 2015
Indonesia
1 review
0 helpful votes
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Good Deal
December 24, 2015

Pretty cool and very helpful. Even sometimes find lack information of room type, so should compare with another websites to find room you need. But the best deal is still here.

Date of experience: December 23, 2015
Indonesia
1 review
0 helpful votes
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Thank you for point
December 23, 2015

Love to book using agoda, easy, a lot insider deal and upgrade

Date of experience: December 23, 2015
Singapore
1 review
0 helpful votes
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Easy to use and have most of the hotels throughout asia region...
Highly recommend this website to all...

Date of experience: December 23, 2015
Malaysia
1 review
0 helpful votes
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On 23rd December, managed to get the last room available on Xmas Day thanks to quick, simple booking procedure. Hotel information is easy to access and map is perfectly adequate for driving directions. Website responds quickly.

Date of experience: December 23, 2015
Singapore
1 review
0 helpful votes
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Nothing much to say except that I'm satisfied with Agoda.

Date of experience: December 23, 2015
Malaysia
1 review
0 helpful votes
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Convienience
December 23, 2015

A very strategic located hotel if you arrive Medan Town by train.
Having good experience during my last 02 stays at the hotel.

Date of experience: December 23, 2015
Malaysia
1 review
0 helpful votes
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NEW CLEAN HOTEL
December 24, 2015

STAYED OVER 4 NIGHTS/ 3 SUPER KING ROOMS WT B/F IN EARLY DECEMBER 2015.
VERY SATISFIED! AGAIN NOW BOOKING FOR FEB. 2016 ROOMS. PRICE ALREADY INCREASED. HOPE HOTEL WOULD GIVE SOME INCENTIVES FOR RETURNED CUSTOMERS.

Date of experience: December 22, 2015
Mexico
1 review
0 helpful votes
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Realy bad experience
December 23, 2015

First time using Agoda. Made a reservation 3 months before traveling. Few days before my trip Agoda sent an email demanding an image/copy of my credit card and photo ID or my booking will be cancelled. Because I was not open to send that info (it felt unsafe) y rather cancell and make a new reservation in an other website. I do not recommend using Agoda.

Date of experience: December 22, 2015
Malaysia
1 review
0 helpful votes
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Easy to use
December 23, 2015

Easy to use and can collect points. Most importantly they always on sale!

Date of experience: December 22, 2015
Illinois
1 review
0 helpful votes
Follow Annette B.
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Agoda makes it super easy to search and pay. I especially love being hooked into my PayPal account to pay! Good show! It would be so much better if you could narrow your search a bit more. For example, I am traveling with my son, I want to search for twin beds. Not an option. Also, I would like a room with a balcony. Not an option. Just a suggestion.

Date of experience: December 22, 2015
Philippines
1 review
0 helpful votes
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Thanks to Agoda Booking
December 23, 2015

Its a matter of clicking and there you got it fast! In less than 10 mins. Wow! Thank you.

Date of experience: December 22, 2015
Indonesia
1 review
0 helpful votes
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I always make hotel reservations through Agoda, since it is very easy and good in reward. Competitive price is also a benefit.

Date of experience: December 22, 2015
Texas
1 review
0 helpful votes
Follow Pya M.
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I always go to Agoda for any staycation plans. I do it in under 5 minutes. Perfect!

Date of experience: December 22, 2015
TW
1 review
0 helpful votes
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Fast & Great
December 23, 2015

When i need help in other countries, the staff of agoda will respond it fast n great.

Date of experience: December 22, 2015
BN
1 review
0 helpful votes
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Average
December 23, 2015

Enjoying to use your App/site. No legged and faster to download anything. Hoping, this app is not just enjoyable site but also very most trusting app site. And keep it up and make we trusting you, Agodas. Congrats

Date of experience: December 22, 2015