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Agoda

2.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Agoda Reviews Summary

Agoda has a rating of 2.5 stars from 4,448 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 15th among Hotels sites.

service
801
value
763
shipping
349
returns
464
quality
660

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Viet Nam
1 review
1 helpful vote
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Simple and easy interface. Quite surprised. Looking forward to my stay.

Date of experience: January 11, 2016
KR
1 review
0 helpful votes
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Quickly response
January 12, 2016

Agoda is very quick response and service. Good hotel networking.

Date of experience: January 11, 2016
California
1 review
0 helpful votes
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Your always a big help!
January 12, 2016

I've always enjoy your deal... how could i find that kind of hotel without you agoda

Date of experience: January 11, 2016
Australia
1 review
0 helpful votes
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As a regular booker of accommodation for business I can say with some authority that on my first try with Agoda I got a better rate than the other sites I normally use and to top that off it was simple & easy. Will definitely be visiting again soon. Thank!

Date of experience: January 11, 2016
Singapore
1 review
1 helpful vote
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It's a competitive website for other to view and get your travel plan moving.

Date of experience: January 11, 2016
Cambodia
1 review
0 helpful votes
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Agoda website is user friendly and offers one of the best hotel rates around.

Date of experience: January 11, 2016
Philippines
1 review
0 helpful votes
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Very easy booking!
January 11, 2016

I use google and bam in a few minutes i was booked!

Date of experience: January 11, 2016
Australia
1 review
0 helpful votes
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Booking through Agoda
January 11, 2016

Finding and booking rooms through Agoda is so simple and I have checked other sites of this type and it gives the best price

Date of experience: January 11, 2016
GB
1 review
0 helpful votes
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Great deal
January 11, 2016

Never used before, really good prices on both rooms I was looking at, quick and easy booking!

Date of experience: January 11, 2016
Australia
1 review
0 helpful votes
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I have booked many hotels around the world with Agoda and have enjoyed every experience. Some came with pleasant surprises. Easy to use website, prices always discounted, and points provide further discount. No nasty surprises at the end.

Date of experience: January 11, 2016
New York
5 reviews
1 helpful vote
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Wow. Great Job!
January 6, 2016

It is super easy to compare prices and to find the room you are looking for as long as you know what that is... The checkout process is a breeze! Way to go!

Date of experience: January 5, 2016
China
1 review
0 helpful votes
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Always a go to
January 6, 2016

I travel a lot and agoda always has an honest price. I find their website easy to use and they have all the filters you need. Thanks Agoda!

Date of experience: January 5, 2016
Illinois
1 review
0 helpful votes
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Love Agoda
January 6, 2016

Great website, Never disappointed. Great prices, great descriptions and always an excellent way to find hotels

Date of experience: January 5, 2016
France
1 review
0 helpful votes
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FOR me Agoda is always the best value for money BETTERTHAN BOOKING

I am also more confident in the quality of hotels

Date of experience: January 5, 2016
Singapore
1 review
0 helpful votes
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Very good services!
January 5, 2016

I booked the wrong Villa and they volunteering cancel my booking so that i can book that Villa i want!

Date of experience: January 5, 2016
Malaysia
1 review
0 helpful votes
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I've use Agoda frequently and it is very user friendly and nice deals are available. It even covers very small hotels to 5-star standards.

Date of experience: January 5, 2016
Australia
1 review
0 helpful votes
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Providing good deals
January 5, 2016

Having done research on other sites, I booked through Agoda because it provided the best deal for the Sydney hotel during their sale.

Date of experience: January 5, 2016
Singapore
1 review
0 helpful votes
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Easy to Book
January 5, 2016

Booked a room in Sydney for latter half of January 2016. Agora provided good rates, an easy to use reservation system, and no cancellation charges. Way to go!

Date of experience: January 5, 2016
Australia
1 review
0 helpful votes
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Very happy with Agoda
January 5, 2016

We have used Agoda on several ocasions and have not been disapointed with the bookings or there service

Date of experience: January 5, 2016
Australia
1 review
0 helpful votes
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Very active website
January 5, 2016

Surprisingly quick and good deal compared to other site.
Will come back for sure

Date of experience: January 5, 2016