AgodaReviews 4,448

How many fake reviews here! Agoda booked my hotel at wrong date and refused to refund my money! When I had no place to live in a foreign country, their customer service simply hanged off my call when I asked to speak with their manager! When I told my friend this bad experience, he just said he had the same experience with Agoda too! Agoda booked the hotel one month later than his preferred date! So he had to fly back his country right after his flight! I WILL NEVER USE Agoda again!

Since moving to Korea in 2013 Agoda has been the BEST! Only disappointed once out of tons of trips, I consistently use Agoda whenever I'm traveling in East Asia. The site is easy to use and offers plenty of reviews from actual customers and gives a good amount of information about each hotel.The payment is quick and easy. Really recommended to anyone traveling around Korea or Japan as that is where I have used it exclusively.

Agoda are good BUT make mistakes-often- and usually undetected by yourself until too late SO- if you go back? Start again cancel all or you will possibly/usually end up wrong. They are good. Also My Experience -- I booked with agoda for 4 nights in Zon Suite in KL my plane was delayed from Paris until next day-i rang Zon very rude-was cancelled all and then i got partial refund- 3 days later ---Result i booked into Le Apple and lived happy ever after. I went to Zon and they are good Why do i use agoda cos im lazy I review Cos i like tell people How It Is -check before you pay and dont use airlines that have a reputation for lateness

I have used Agoda for many years to book Hotels all over the world, particularly Asia. The website is easy to navigate and information concise and up to date, with good prices and deals. Their cancellation policy is one of the important reasons I use Agoda (I've only had to use it once) and once with a mix up I had to contact them by phone and everthing was sorted out in minutes. Altho the room types are very well described on the site and 99% of the time the room you book is the room you get, once or twice I have arrived at the hotel and not been given the room that I wanted, it would be good to have a guarantee policy. However I would highly recommend Agoda before any other hotel booking site and intend to keep on using it for my future travels.

WHENEVER I CALLD AGODA, LEFT A MESSAGE THEY WARE VERY PROMPT TO RETURN MY CALL AND ASSIST ME WITH MY NEEDS