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Agoda

2.5

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Agoda Reviews Summary

Agoda has a rating of 2.5 stars from 4,448 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 15th among Hotels sites.

service
801
value
763
shipping
349
returns
464
quality
660

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Singapore
1 review
0 helpful votes
Follow Mona Y.
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I got a very good from booking the hotel in Thailand from Agoda. I did a lot of research before I booked my trip by comparing with 4-5 websites and picked the best one and Agoda always my winner

Date of experience: February 24, 2016
Indonesia
1 review
0 helpful votes
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Good way to book a hotel
February 24, 2016

Agoda is an easy way to book a hotel. The payment options include paypal, which I find to be the safest form of payment. I don't like handing my bank card details out to people.
The descriptions of the hotels include most of the information that I look for, including price, room size, map of area, and reviews. In the print out receipt it includes the telphone number of the hotel, which can help to find the place.

Date of experience: February 23, 2016
Indonesia
2 reviews
0 helpful votes
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I have been using Agoda for my hotel bookings for years and until today I still believe it is the best.

Date of experience: February 23, 2016
Thailand
1 review
0 helpful votes
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Easy
February 24, 2016

I use Agoda whenever I need to book a hotel anywhere in the world. The site is so informative and booking straightforward and easy. Ihave never been let down.

Date of experience: February 23, 2016
California
1 review
0 helpful votes
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Because i never have any problem using this website to book my hotel room, i really revommanded this website for travellers

Date of experience: February 23, 2016
Australia
1 review
0 helpful votes
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Accommodation booked
February 24, 2016

I read trip advisor and actually spoke with the hotel direct. Agoda gave me a better deal and it is straight forward of what I have booked.

Date of experience: February 23, 2016
New Zealand
1 review
0 helpful votes
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Good experience
February 24, 2016

Online booking is easy and user friendly. My husband and I have stayed in this hotel for 2 months a year ago. Staff were friendly and helpful. Room was clean and tidy with a well equipped kitchen. It seems that the rooms have been refurbished and the restaurant is re-opened. I would recommend it to anyone particularly for those who have children or need a long stay. We look forward to an even more pleasant stay.

Date of experience: February 23, 2016
Tennessee
1 review
0 helpful votes
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Agoda makes it happen
February 24, 2016

Have used repeatedly for travel to SE Asia... without a glitch, without fail.

Date of experience: February 23, 2016
Australia
1 review
0 helpful votes
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Agoda Gives Back!
February 24, 2016

Have recommended Agoda several times. Agoda gives back in reduced rates PLUS redeemable rewards which reduce future bookings even further. Agoda gives realistic overview and photos of accommodation upon booking. I have booked with Agoda at least a dozen times and I have always known what to expect and never been disappointed. Thank You Agoda.

Date of experience: February 23, 2016
Canada
1 review
0 helpful votes
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Prices for my trip to Japan was really good, and more hotels were available than with other travel website.

Date of experience: February 23, 2016
Thailand
1 review
0 helpful votes
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Due to bank security I had to call the call centre team and they helped me secure the booking I made and then change my dates! The online system works efficiently and effectively. I can sleep sound tonight!

Date of experience: February 23, 2016
Nepal
2 reviews
0 helpful votes
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Terrible service
February 21, 2016

We booked hotel through it and went to the hotel stayed there after few days my friend stayed on same place we came to know each other but he only pays less then 1/3 of what we paid in online through agoda.

Date of experience: February 20, 2016
India
1 review
0 helpful votes
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Great variety of choices for stay and accommodation.

Date of experience: February 17, 2016
Australia
1 review
0 helpful votes
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Hotels booking
February 18, 2016

This web site is easy to use gives plenty of useful information when looking to book such as nearby and close to as well as reviews great

Date of experience: February 17, 2016
Singapore
1 review
0 helpful votes
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BEST HOTEL BOOKING EVER!
February 18, 2016

Agoda.com has been my favorite portal for hotel booking since 3 years ago! It's easy and very efficent. Even when I called-up the office for changing dates or cancellation, everything was done hassle-free! Love this website very much. Thank you, Agoda!

Date of experience: February 17, 2016
Philippines
1 review
0 helpful votes
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Perfect.
February 18, 2016

So easy to book and the communication is very fast 24/7. The price is right...

Date of experience: February 16, 2016
Virginia
2 reviews
0 helpful votes
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Good Place to Start!
February 17, 2016

This is a very good website to start your search for hotels. The deals are great. I like that you can book and cancel later for free. This gives you the opportunity to peruse the remaining hotels you have not checked while holding on to your favorite hotel. Thanks Agoda!

Date of experience: February 16, 2016
Indiana
1 review
0 helpful votes
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I love Agoda
February 17, 2016

I use it every time I travel, and it's always found me the best deals.

Date of experience: February 16, 2016
Australia
1 review
0 helpful votes
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Always cheaper
February 17, 2016

Easy yo use website.

You can always get your calls answered. Nice helpful customer service staff.

Date of experience: February 16, 2016
GB
1 review
0 helpful votes
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Fantastic
February 16, 2016

I only ever use Agoda for my Hotels, reason being is that Agoda only sauce the perfect hotel to suit anybody's needs

Date of experience: February 16, 2016