AgodaReviews 4,448

No worries... Booking of hotel is fast, efficient and trusted.

I was uncertain about booking online until I tried it. Good recommendation. Will try booking through Agoda.com again. :)

You know what we want how we want and give us what we want

It’s just only take about 2 min to confirm my booking.

I booked a hotel a few days ago in boracay on a nonrefundable deal. Literally within minutes i was forced to cancel due to a death in the family back in the uk. I'm currently living in south east Asia. I notified agoda immediately and because of the deal I had booked i offered to leave the money on account if they could cancel my booking with the hotel Fir that period. I doubted they had even contacted them! However, the response was that I would need to provide a copy of the death certificate, and it was up to the hotel to make the decision. Boracay in may is not a difficult place to re-let rooms. In view of the fact that I have been a regular agoda user i was quite disappointed with their initial response. There was no message of condolences just an exclamation mark after the need for a death certificate, something I found very rude. I wrote again explaining where i was in the world, the travel arrangements i had to make, sorting out my work commitments and my family etc and they were more bothered about a death certificate! After some more tooing and froing they eventually told me the hotel had given a full refund to my credit card however this was only after I told them to stick their company and that I would never use them again and I would flood social media with comments about their uncaring attitude to my situation. The fact that I wasn't asking for a refund merely a delay on the booking being my major point. However, the money has not been refunded to my account yet, it may take up to 4 weeks apparently, something else I find odd, it's taken in seconds but takes 28 days to refund?
Watch this space for news on the refund. It seems to me that they need to take each case for negotiating a refund on a non-refundable booking on a case by case basis. Had I just accepted their original company line i would have lost over 300 pounds.

Agoda.com has assisted me in all of my trip booking for local and international. It has provided me a way to ensure that wherever I go, I already have a secured accommodation with hassle free transactions.

Easy to use and good information for all the available hotels on the areas of your interests.
User have an overall view on the available hotel and best deal rates!

Agoda by far has the best deals and the website is very easy to use.

I have used this site to book rooms all over Asia traveling on a budget and have found some great hotels at very good prices. I like to start low to high pricing until I find some that are reasonable and have good ratings as well

Have used this site many times over the years when travelling in Asia. Never had any problems, rooms have always matched my expectations and all hotels and apartments have happily fulfilled any 'special requirements' (high floor, sea view etc) I have requested. I find this site to be reliable.

I always use agoda.com to book rooms in Asia. Never had a problem in all my business and personal travel - and there has been a lot!

I'm using agoda booking very often, it's easy and convenient.

They always seem to have accommodation available whereas other sites sometimes do not. They also list motels, etc sometimes not found on other sites and provide nice photos of the facilities.