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Agoda Reviews Summary
Agoda has a rating of 2.5 stars from 4,448 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 16th among Hotels sites.
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I believe, Agoda provides a hassle free booking and amazing customer experience to their customers with best price.
I've been a customer of Agoda for years, because of the outstanding number of hotels. One thing that Agoda should consider is to include the tax/service fee etc, to mention the final price in the very front. Because for several times I booked for someone else and told the price is X. Then he OK, so I finalized the booking, which the final price was actually X+service+tax. I felt bad to reinform that he should transfer the money X++ instead of X as I previously mentioned. This is just an idea, because some other providers are already using this final price mentioning, and many people I know are happy with it.
I have been all over the world with 2 kids in tow
I wouldnt use any other site
It has the BEST pricing huge difference from other big name travel sites
So easy to use
Reviews feature is great
LOVE AGODA!
Easy to made booking n instant confirmation. Most important Agoda manage to secure good location with good discount.
I have used Agoda since 2011 and never had any problems with all my bookings. All hotels I had used were good as their advertised.
A fast and convenient way to search and book rooms at low rates. Although there are too much going on on the page with deals and coupons at the side and bottom.
Agoda offers the best prices amongst its competitors and its website is easy to navigate making it a pleasurable experience to book my hotel.
Agoda's accommodation website is very simple to use but contains all the information required to make an educated decision on the property you wish to stay at.
I find your booking system user friendly. Your site has many choices of quality hotels all over the world which makes it so much easier to select, choose & book.
I started using Agoda around 3 years ago, and since then I always find hotel for my travels thru Agoda. Why? Because it's very simple, got cheaper prices, and also flexible when I need to reschedule the check-in date.
Agoda makes it so simple to choose a great holiday home. Love ya
I like to choose Agoda as my hotels and accommodation searching because it always offer a good rate and the information inside is clear and the reviews really helps a lot.
Agoda provides a far cheaper rate than what is available from any other source, even locals going direct to the hotel.
Time is limited with a business, so being able to make bookings in a couple of seconds is great.
Very happy with, the website and online chat service
Easy efficient and most importantly authentic service by agoda time and time again... I am a bonafide loyal customer, try them and I am sure you will agree..
I have used Agoda now for a few years and find them very reliable and deliver what they promise
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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