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Agoda

2.5

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Agoda Reviews Summary

Agoda has a rating of 2.5 stars from 4,448 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 16th among Hotels sites.

service
802
value
764
shipping
349
returns
464
quality
660

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GB
1 review
0 helpful votes
Follow Philip H.
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I always look at Agoda first for Hotels, they almost never let me down on prices.
Just booked Hotels in Phuket and Bangkok, Thailand with Agoda. It's easy with Agoda.
Phil..

Date of experience: April 6, 2015
TW
2 reviews
0 helpful votes
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Almost perfect
April 6, 2015

The site is very easy to navigate but could have a Price filter. So it's really a 4.5 stars. I've used this a few times and haven't had any problems.

Date of experience: April 6, 2015
Indonesia
1 review
0 helpful votes
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Helpfully for us to make reservation along travelling. Thanks agoda

Date of experience: April 6, 2015
Australia
1 review
0 helpful votes
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After 5/7 times staying in this hotel I have found it to be a consistent and good hotel for the single traveller.
Food in all restaurants is ideal for the single traveller and Shinagawa a good centre for regional travel.
The airport shuttles are excellent and reliable.
As Sports Official I can recommend it.

Date of experience: April 5, 2015
Australia
1 review
0 helpful votes
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I found the site so easy to navigate and to book I would not hesitate to recommend the site to all my friends

Date of experience: April 5, 2015
India
1 review
0 helpful votes
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Superb deal
April 6, 2015

This is the second time am using agoda for price resort biking and it has been a nice experience... Would say agoda simply rocks

Date of experience: April 5, 2015
California
1 review
0 helpful votes
Follow Vesi r.
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The website made it easy and the option to book the room now and pay later made agora my new number one website for travel.

Date of experience: April 5, 2015
Sweden
1 review
0 helpful votes
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Excellent
April 6, 2015

Great site easy to use and easy to navigate. Book now pay later excellent

Date of experience: April 5, 2015
Indonesia
1 review
0 helpful votes
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Booking method
April 5, 2015

Easy booking and fast to respond with confirmation letter. You can print the map along too

Date of experience: April 5, 2015
Singapore
1 review
0 helpful votes
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Great choices
April 5, 2015

Lots of choices of hotels from 1 star to 5 stars and suits all.

Date of experience: April 5, 2015
Australia
1 review
0 helpful votes
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Usual stay
April 5, 2015

I have stayed at this hotel 16 times over the last 5 years it may be a little out of date but the staff and and location make it a desirable and pleasant stay. I have stayed various lengths from one day to seven

Date of experience: April 5, 2015
Australia
1 review
0 helpful votes
Follow O B.
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Used Agoda a few times now and have never experianced a problem. Last time I accidently double booked my hotel and they were very helpful in fixing my mistake. Great site to book holidays in advance.

Date of experience: April 5, 2015
Ukraine
1 review
0 helpful votes
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Not difficult
April 5, 2015

This website is not difficult to use and explains all in simple terms. I have used it before and will use it again in the future..

Date of experience: April 5, 2015
GB
1 review
0 helpful votes
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Brilliant service
April 5, 2015

I have used agoda several times now in the far east and every hotel is as they say had some great hotels through agoda very happy

Date of experience: April 5, 2015
Australia
1 review
0 helpful votes
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I booked the last room available on Agoda for a NZ Hotel in Picton, and I book a second one for my in-laws with another agent to make up the need of two rooms. I rec'd a personal call from Agoda's Customer Service and she wants to make sure I have not duplicated the booking by error - Nice work:-)!

Date of experience: April 4, 2015
Australia
1 review
0 helpful votes
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Always reliable
April 5, 2015

Have booked countless hotels through Agoda over the years and have never had any problems. Easy to navigate their site and hotels have never showed any reluctance to acept their vouchers.

Date of experience: April 4, 2015
Australia
1 review
0 helpful votes
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Excellent
April 5, 2015

Never a problem. Extremely flexible. Selecting the options available make booking stress free.

Date of experience: April 4, 2015
Malaysia
2 reviews
0 helpful votes
Follow Kumaraswamy K.
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Agoda thus far is the best site with best rates with multiple options, don, t think any other website can beat it

Date of experience: April 4, 2015
Texas
1 review
0 helpful votes
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Great Website
April 5, 2015

This is the second time Im using Agoda booking for a room at Parklane Hotel in Cebu City. I am pleased with the service and accomodation

Date of experience: April 4, 2015
Australia
1 review
0 helpful votes
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Too easy
April 5, 2015

I have been using Agoda now for many years and never had a single problem. Great website, user friendly.

Date of experience: April 4, 2015