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Agoda

2.5

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Agoda Reviews Summary

Agoda has a rating of 2.5 stars from 4,448 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 16th among Hotels sites.

service
801
value
763
shipping
349
returns
464
quality
660

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Australia
1 review
0 helpful votes
Follow kow y.
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The lowest rate
April 30, 2015

Agoda have the lowest price and good location choice.

Date of experience: April 29, 2015
India
1 review
0 helpful votes
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Selected a hotel, got the best price after searching multiple sites. Booking in just 2 clicks... What an experience Agoda! Keep it up! And keep up the surprise!

Date of experience: April 29, 2015
Bahrain
1 review
0 helpful votes
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Reliable and easy.
April 29, 2015

I really trust Agoda.com since i started booking 8 years ago.It's fast and easy to understand. So many promotion and discounts.

Date of experience: April 29, 2015
Belgium
1 review
0 helpful votes
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Always good service
April 30, 2015

I've been a user of Agoda booking site for quite some years and have always been happy.
Hope it stays this way!

Date of experience: April 29, 2015
Indonesia
1 review
0 helpful votes
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Helpful!
April 30, 2015

This is very helpful for us to find a hotel for every our trips.

Date of experience: April 29, 2015
Malaysia
1 review
0 helpful votes
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Very User Friendly
April 30, 2015

Booking room from Agoda is very user friendly, Finding a perfect hotel is the Best part of Agoda. I will recommend Agoda for Hotel Room Booking.

Date of experience: April 29, 2015
Florida
1 review
0 helpful votes
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Convenient Booking!
April 29, 2015

Agoda is a great way to book a trip, especially with the options available for paying later and changing reservations as your plans develop. I am going back to the Philippines for three weeks, and this is my go-to site for putting things together.

Date of experience: April 29, 2015
GB
1 review
0 helpful votes
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Excellent site
April 29, 2015

So easy to book what you want. The details required are simple, and the form provided to book, is easy to fill in.

Date of experience: April 29, 2015
Thailand
1 review
0 helpful votes
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Whenever my colleagues or myself want a room for stay, this is the first website I'm heading to. I even their application installed in my phone. Super easy to book, whenever.

Date of experience: April 29, 2015
Australia
1 review
0 helpful votes
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I have used Agoda for a number of years all over Asia India China etc and found the booking process confirmations etc very good. I have not had any problems. The only negative comment deals with loyalty points very confusing and dont last enough time Cant link my points with my Partner

Date of experience: April 29, 2015
Indonesia
1 review
0 helpful votes
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We were looking for two nights in a good hotel in Vancouver, BC. Agoda's price was considerably cheaper than the hotel itself and it was so easy to make a booking through Agoda. Thank you

Date of experience: April 29, 2015
Thailand
4 reviews
0 helpful votes
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I travela a lot within South East Asia and it's my favorite travel partner. Easy to use and the instant booking is perfect. I love their loyalty program system for accumulating points, I had already a few accommodation for free redeeming the points.

Date of experience: April 29, 2015
Indonesia
1 review
0 helpful votes
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I always book hotels from Agoda, never from others. Very easy, and also get discounts :)

Date of experience: April 29, 2015
Indonesia
1 review
0 helpful votes
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Excellent Service
April 28, 2015

I've been using Agoda for years and for the last 2 years I had to call the Call Center to help me to cancel some bookings, was freaking out about the cancellation, but you know what? I am amazed that they able to help me and no charges applied for my cancellation. I only book through agoda and never use anything else. There has never been any problems with my bookings and the reward points are just very cool! Thank you Agoda

Date of experience: April 27, 2015
Australia
3 reviews
0 helpful votes
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Easy to Use
April 28, 2015

Agoda's site and booking process was very easy to use and I found them to be the most cost effective site for the Hotel that I wanted to book.

Date of experience: April 27, 2015
Malaysia
1 review
0 helpful votes
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Love Agoda
April 28, 2015

So far I have been getting lot of great deal but it can be better. If Agoda can nail down more cheaper rate. As sometime I found some website they get better rate than Agoda. Overall still the best

Date of experience: April 27, 2015
Thailand
1 review
0 helpful votes
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With the filters and ranking abilities offered by Agoda booking site I get complete overview of the most RELEVANT hotels, no mess, no dross, no confusion.
Even BETTER, I can see immediately what other people, LIKE ME, have to say about my choice. - Great one Agoda!

Date of experience: April 27, 2015
California
1 review
1 helpful vote
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3 year anniversary
April 28, 2015

I'm very cheap and love to save money we live n a small town and needed to get out for a bit, we paid 10.82 for this hotel using this site the other sites would have cost us a good 4-5 dollars more so I'm glad I check out this sit took about a good 3 mins to set up and confirm every. I like things quick this is a decent sitecan't wait till I see hotel crossfingers...

Date of experience: April 27, 2015
Singapore
1 review
0 helpful votes
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If you are looking for an affordable hotel rates with no hidden charges and extra costs, Agoda.com is the answer!

Date of experience: April 27, 2015
Indonesia
1 review
0 helpful votes
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Best hotel reservation website and i have been their customer for many years.

Date of experience: April 27, 2015