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Agoda

2.5

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Agoda Reviews Summary

Agoda has a rating of 2.5 stars from 4,448 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 16th among Hotels sites.

service
802
value
764
shipping
349
returns
464
quality
660

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Room
May 10, 2015

Thank you had a clean bed to sleep in, clean towels, generally will recommend it. No plugs to charge cell phones.

Date of experience: May 10, 2015
Australia
1 review
0 helpful votes
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Made a late night booking after my daughter missed her flight and wow such an efficient web booking and then had to call Agoda to change the name, and the operator called the Hotel while I waited on the line, fixed the issue with no fuss and was extremely friendly and helpful. Thank you Agoda! Xxx

Date of experience: May 10, 2015
Malaysia
1 review
0 helpful votes
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I need to perform amendment on my booking. Although I need to write to customer service team but I receive a good respond for the desired amendment.
And the customer service team was in good manner and friendly.

Date of experience: May 10, 2015
GB
1 review
0 helpful votes
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So simple and easy
May 10, 2015

We found what we wanted and found it, booked it and confirmed very quickly. Well done and thank you.

Date of experience: May 10, 2015
AE
1 review
0 helpful votes
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I always compare the rates of the same hotel with other online booking sites and in almost all cases I found Agoda the cheapest and best is value for money. Thanks your for your wonderful service.

Date of experience: May 10, 2015
Italy
1 review
0 helpful votes
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User Friendly
May 10, 2015

Very user friendly site and best price ofhotels comparable to all other sites, veryeasy booking and cancellation process.

Date of experience: May 10, 2015
Thailand
1 review
0 helpful votes
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Thank agoda
May 10, 2015

We faced problem with booking in which it resulted in 2 rooms 1 night instead of 1 room 2 nights. Thank you agoda for managing our schedule to our preferences. <3

Date of experience: May 10, 2015
India
1 review
0 helpful votes
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I have never used online hotel service first time i tried to book hotel on line with Agoda but services of Agoda are really very good transparent and price quoted were also lowest. I tried other sites also but could not do booking with them
Thanks
Neeraj Kumar Salwan

Date of experience: May 10, 2015
Singapore
1 review
0 helpful votes
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Great price
May 10, 2015

I've used agora for many occasions. Their service and price is great

Date of experience: May 10, 2015
Singapore
1 review
0 helpful votes
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Great deals
May 10, 2015

I would recommend this to everyone... best deals on the net

Date of experience: May 10, 2015
Cambodia
1 review
0 helpful votes
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Once again agoda has the great hotel deals with an easy process to secure them. Even cheap upgrades.

Date of experience: May 10, 2015
Thailand
1 review
0 helpful votes
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I am an user of agoda.com for the past 1 year. Strange locations, sudden travel requirements. Agoda provided excellent bookings each time at our budget in several cities in india. Reliable travel partner.
Web page is also very user friendly.
K Ravichandran

Date of experience: May 9, 2015
Malaysia
1 review
0 helpful votes
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I have been doing a few bookings of Hotels through AGODA.COM, and all the time I have been satisfied with it's Good Price compared to many and it's effecient website.

Date of experience: May 9, 2015
Viet Nam
1 review
0 helpful votes
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Agoda always gets me the best accommodation deals.

Date of experience: May 9, 2015
Indonesia
1 review
0 helpful votes
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Great system with points loyalty, have use for all my travel business or vacation.

Date of experience: May 9, 2015
Singapore
1 review
0 helpful votes
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This is my first time stay this hotel, will review when I return home!

Date of experience: May 9, 2015
Thailand
1 review
0 helpful votes
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I recently had an issue with a hotel booking. Agoda resolved this through email the same day, negotiated with the hotel on my behalf and offered a refund. I have never been so impressed with an online service. On top of that they have the best deals in SE Asia for hotels.

Agoda, you rock!

Date of experience: May 9, 2015
Singapore
1 review
0 helpful votes
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Agoda Menggoda
May 10, 2015

Great customer support when in confusion, I received a return call quite quickly which was very assuring and helpful. Instant booking at the hotel lobby and saves $ for extra drinks hihihi

Date of experience: May 9, 2015
Australia
1 review
0 helpful votes
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Quick and easy
May 10, 2015

A very safe site easy to use. Very good deals most of the time.

Date of experience: May 9, 2015
Philippines
1 review
0 helpful votes
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Hotel.com could not extend us in the room we were staying in, but Agoda through Trivago could at a better price.

Date of experience: May 9, 2015