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Agoda

2.5

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Agoda Reviews Summary

Agoda has a rating of 2.5 stars from 4,448 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 15th among Hotels sites.

service
801
value
763
shipping
349
returns
464
quality
660

We monitor reviews for authenticity

Singapore
1 review
0 helpful votes
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Reliable and secured
November 24, 2015

I have tried so many times booking hotels for different countries of my destination thru agoda. They are very reliable site and im i feel very secured. Information and details of hotels are complete and clear just i wanted to know. Totally good and convenient for me.

Date of experience: November 24, 2015
Singapore
1 review
0 helpful votes
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Hotel Bookings
November 24, 2015

Agoda has never failed me. All the hotels that I have booked through Agoda I am happy to say that I am very satisfied. Moreover rewards points are given. In exchange we can redeem these points to lessen our hotel room rates. Hence we get o pay less

Date of experience: November 24, 2015
Indonesia
1 review
0 helpful votes
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Fast & easy
November 24, 2015

Agoda made easy booking, safe and fast confirmation

Date of experience: November 24, 2015
Indonesia
1 review
0 helpful votes
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I have been using agoda for many years. I am very concerned about secure transaction processing and have not had any problems, ever, with agoda. I have been able to book at short notice and can find a hotel for my regular business travel easily. I really appreciate Being able to book accommodation for my family even when Im not travelling with them. I also enjoy using Agoda points for my holiday bookings.

Date of experience: November 24, 2015
India
1 review
0 helpful votes
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AGODA has the best options with the most competitive pricing. And more importantly Its very reliable. When my hubby and MIL were stranded in Mecca with the travel agent causing confusion over their hotel booking, I instantly booked through AGODA from india and they got a room at the Hilton. Awesome!

Date of experience: November 24, 2015
New York
1 review
0 helpful votes
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So easy...
November 24, 2015

I loved that I could use paypal as payment. Makes the the whole experience seamless and simple!

Date of experience: November 24, 2015
India
1 review
0 helpful votes
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Agoda is a friendly website and cost of the rooms in a hotel is very competitive with a worthy facilities. Pl. Keep and continue the same.

Best Wishes,

S Loganathan, India

Date of experience: November 24, 2015
Indonesia
1 review
0 helpful votes
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Nice Booking
November 24, 2015

Nice website and so easy to learn for hotel booking

Date of experience: November 24, 2015
New Jersey
1 review
0 helpful votes
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It's very comfortable!
November 24, 2015

It's a very nice and clean hotel. I have been there before I went to the USA.

Date of experience: November 24, 2015
India
1 review
0 helpful votes
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I was confused which hotel to book in reasonable and affordable rate in Kolhapur city. Through
Net i easily got access to book a room that too within my reach for 1 day. I m happy
To add that even confirmation was quick. As regards to hospitality, let me stay first
Experience the service then shall be in a position to recommend.

Date of experience: November 23, 2015
India
1 review
0 helpful votes
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I have lot of travel due to my profession of sales & marketing. I traveled a lot and booked always (in abroad only) through AGoda. Always got very good performance and service. I trust 100% on agoda only. My averge hotel booking (domestic & international) is over 30 rooms in a month which booked through Goibibo, MMT & agoda. I give no 1 position to AGoda.

Date of experience: November 23, 2015
Australia
1 review
0 helpful votes
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We have used Agoda on many occasions and found the site and the ease of booking to be very 'user friendly'.

Date of experience: November 23, 2015
Canada
1 review
0 helpful votes
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Great Online Experience
November 25, 2015

I have stayed in Agoda Hotels in several countries and have always been satisfied with the ease of navigation on their website and quality of service provided.

Date of experience: November 23, 2015
Singapore
1 review
0 helpful votes
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I use Agoda often because the website is simple to navigate and it is very easy and clear.
It also provides all the information of the hotels very clearly and most importantly, I like to know how long the hotel opened or renovated since when. This is the only site that seemed to provide this information where most of the other sites do not.
Of course, it also has benefits of customer reward points.

Date of experience: November 23, 2015
Singapore
1 review
0 helpful votes
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Ease of Use
November 24, 2015

Website is easy to use and the lowest hotel offer price I have come across

Date of experience: November 23, 2015
Canada
1 review
0 helpful votes
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Try it and you'll be glad you did. I do a lot of travelling and I find this website user-friendly and helpful.

Date of experience: November 23, 2015
Pakistan
1 review
0 helpful votes
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Ontime
November 23, 2015

Very easy to use and fast response really appropriated

Date of experience: November 23, 2015
Kuwait
1 review
0 helpful votes
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Easy, great prices
November 23, 2015

Easy to book your reservation. Easy to use like ABC. Good prices

Date of experience: November 23, 2015
Australia
1 review
0 helpful votes
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My 10th booking
November 23, 2015

I have booked thru Agoda approximately 10 times and loved it everytime.
The most simplest, easy to use, quickest and cheapest site that I have found.
With reward system in place, it is by far the only site to book.
Any problems I have had with hotels, Agoda have settled it with no dramas with great after booking care and customer service. I have looked at other sites to compare prices only to be diverted back to Agoda. The other guys cannot compete. 100% recommend.

Date of experience: November 23, 2015
Hong Kong
1 review
0 helpful votes
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One of the top online booking website in the world.

Date of experience: November 23, 2015