32 Degrees Official Site

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of 32 Degrees Official Site

32 Degrees Official Site

2.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate 32 Degrees Official Site?
grey stargrey stargrey stargrey stargrey star

32 Degrees Official Site Reviews Summary

32 Degrees Official Site has a rating of 2 stars from 116 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 32 Degrees Official Site most frequently mention customer service and tracking number. 32 Degrees Official Site ranks 115th among Fabric sites.

service
67
value
66
shipping
68
returns
45
quality
61

We monitor reviews for authenticity

Massachusetts
1 review
6 helpful votes
Follow Dan C.
Unfollow Dan C.
Share Review
Report Review

Delivery
November 30, 2021

Upon checking out, they ask the usual questions of standard or overnight delivery. I selected over night delivery as this purchase was urgent. Spent an extra $20. Was told to expect it in 4 days. Asked for a refund on the extra money spent. Was told that this was explained clearly on the site. After going back to search this clearly posted explanation, it was nowhere in sight. Hope the clothes are good quality. Bad start.

Date of experience: November 30, 2021
North Carolina
1 review
2 helpful votes
Follow Kimberley S.
Unfollow Kimberley S.
Share Review
Report Review

Shipping takes forever!
November 17, 2021

I ordered on 10/31/2021 and still have not received my order and everything that I ordered was in stock. I will never order from them again!

Date of experience: November 17, 2021
California
1 review
4 helpful votes
Follow Riccardo R.
Unfollow Riccardo R.
Share Review
Report Review

Where are my items
November 17, 2021

I purchased a lot of stuff, I paid for extra fast shipping and I received a package with 20% of ordered items.
Received items were duplicated for no reason

Date of experience: November 16, 2021
Colorado
1 review
0 helpful votes
Follow Terri B.
Unfollow Terri B.
Share Review
Report Review

Miss sized
November 15, 2021

Bought a hoodie. Did not fit. It was too small. Wasted $25. Will not ever shop online for clothes again.

Date of experience: November 14, 2021
Illinois
1 review
4 helpful votes
Follow Alicia M.
Unfollow Alicia M.
Share Review
Report Review

GREAT PRICE AND STYLE
November 14, 2021

I have ordered from 32 degrees for a few years now and I love what they offer. The sizing is great. Make sure to check out the sizing because it does matter. I have had their packable down jackets and love them

Date of experience: November 12, 2021
GB
1 review
1 helpful vote
Follow Paul B.
Unfollow Paul B.
Share Review
Report Review

Just brought a twin pack of long sleeve t-shirts for £9.99. Great for under shirts. Warm dry quickly. What do you want for a fiver

Date of experience: October 23, 2021
Minnesota
1 review
1 helpful vote
Follow Steven L.
Unfollow Steven L.
Share Review
Report Review

I thought I would try their products and when I got them the quality was poor and wanted to return them. I found out that they make it so it's almost impossible to return their products. There are much better options than 32 Degrees.

Date of experience: September 29, 2021
Colorado
1 review
2 helpful votes
Follow Joe R.
Unfollow Joe R.
Share Review
Report Review

I made them aware that the promo code their own website gives are fake and they emailed me back telling me, too bad. Nothing they can do. Telling me, call us next time i order rather than use their website and maybe that will help. Person was no use, his name was Mich

Date of experience: September 28, 2021
Oregon
1 review
4 helpful votes
Follow Matthew S.
Unfollow Matthew S.
Share Review
Report Review

32 degrees uses the worst shipping method possible. I ordered 2 pairs of sweat pants Sept 7 got a tracking number, it is now Sept 28 and my order is just sitting at FedEx still. I
Know what it costs to ship 2 pairs of pants UPS or USPS 3 or 5 day delivery, 32 degrees probably saved a dollar or two using this option, but I know they DEFINITELY LOST A CUSTOMER! Oldest story in business, some company hires a new for the moment CFO who is not in touch with cust service and thinks cutting shipping costs will save the company. Well their wrong if they want to keep customers coming back..

Date of experience: September 28, 2021
Illinois
1 review
10 helpful votes
Follow Bev N.
Unfollow Bev N.
Share Review
Report Review

Horrible Customer Service
September 21, 2021

DON'T order from this company! When there is a problem, their Customer Service dept is the WORST. They do not help you with anything. They just keep replying with pre-written responses "that's our policy", "we do not cancel orders, even if they have not shipped yet", "we do not offer free returns".

Date of experience: September 21, 2021
Mississippi
2 reviews
1 helpful vote
Follow Larry J.
Unfollow Larry J.
Share Review
Report Review

I am still awaiting my order that I placed over 14 days ago. They should use another shipper instead of federal express. The quality of the men's shirts is of poor quality. The material snags quite easily

Date of experience: September 1, 2021
Idaho
1 review
1 helpful vote
Follow Harry T.
Unfollow Harry T.
Share Review
Report Review

Love shirts
August 8, 2021

Love shirts but sizes tend to be small. I got a bunch of XL but too small. I stupidly removed tags so can't return

Date of experience: August 7, 2021
Colorado
1 review
2 helpful votes
Follow Kat H.
Unfollow Kat H.
Share Review
Report Review

Great Company
July 29, 2021

I am not understanding why there are so many negative reviews. I have always loved everything I have purchased from them. I've bought leggings, shirts, shorts, etc. The clothing lasts and I love how soft everything is. Yeah shipping takes a little bit longer but this isn't Amazon's prime service. I can wait a while. This is my go to store.

Date of experience: July 28, 2021
Illinois
1 review
1 helpful vote
Follow Joe R.
Unfollow Joe R.
Share Review
Report Review

As far as the boxers, long sleeve and shorts sleeve t shirts go (all ive bought) this clothing brand is beyond amazing! The shirts are very stretchy and comfortable perfect for gym or working outside. You can literally take off when sweating and shake out the wetness put it on and feel instant coldness. I swear i have worn these shirts daily for work doing concrete, asphalt, Landscaping, to the gym and have washed a million times and they still look pretty damn good! And for the price!? This brand cannot be beat imo! Ill be a customer forever!

Date of experience: June 23, 2021
Nevada
3 reviews
4 helpful votes
Follow a k.
Unfollow a k.
Share Review
Report Review

Ordered two weeks ago. Apparently my order is tooling around the desert on a tortoise. Won't be buying again.

Date of experience: June 3, 2021
Virginia
2 reviews
7 helpful votes
Follow Joy M.
Unfollow Joy M.
Share Review
Report Review

Ordered one time. All was just ok. Was prepared to order about $400 more but read the reviews. No way! I'm done with them.

Date of experience: May 19, 2021
Arizona
1 review
4 helpful votes
Follow a a.
Unfollow a a.
Share Review
Report Review

Super slow shipping
April 5, 2021

Ordered 2 items 13 days ago, still not receive them, looks like Fedex took many stops each way. I literally received shipment from half way across the globe faster than this.

Date of experience: April 5, 2021
New York
1 review
3 helpful votes
Follow Ali I.
Unfollow Ali I.
Share Review
Report Review

I must say I was so very satisfied with my clothing purchases from 32 degrees. I'm place a 2nd order mow in bulk for myself and my husband. I have no idea why anyone would post negative reviews about these products, unless it's a competitor trying to put them out of business because their prices are so amazing and they can't compete. So wrong! Go for it if your looking for a light weight, super soft and comfort feel of day wear, lounge wear, or sleep wear. Can't go wrong! They ate having such a amazing sale today in about to purchase $400 worth for the family and I. Cheers and hope you tray
It and see for your self how nice it is. And come back and post a
Positive review as I am. I ask in hope of helping this and all smaller business succeed over the corporate giant monsters that want to take everything wholesome and true out of the way. Thx for reading my review and hopefully you see this way too and can help give this nice brand a shot to make it in the unfair giants markets place.

Date of experience: March 14, 2021
Wisconsin
3 reviews
6 helpful votes
Follow Vito G.
Unfollow Vito G.
Share Review
Report Review

VERY poor quality!
March 9, 2021

I received a 32 Degrees pullover as a gift. The first time I wore the shirt the collar, cuffs ad ribbing at the bottom all frayed a lot. I wore the shirt to a casual social gathering for about 4 hours. 32 degrees would not send a refund or a replacement because I wore the shirt and did not have the original receipt. The fraying happened because I wore the shirt. I don't have a receipt because it was a gift. VERY VERY poor quality and the customer service isn't much better.

Date of experience: March 9, 2021
Utah
1 review
5 helpful votes
Follow Michael S.
Unfollow Michael S.
Share Review
Report Review

32 Degrees Polar Sherpa Jacket
March 6, 2021

Purchased this item for around $15 at Costco a couple years ago and liked the item. Lately, I decided to order 2 more directly from 32 Degrees. Price was now $25 apiece which was tolerable since I liked the item. Lo and behold when they arrived, the items were significantly lighter weight and nowhere near as warm. Decided to return them and learned, "final sale item... non returnable." There are now multiple points to my dissatisfaction: 1) item is inferior to that previously purchased, 2) price was higher than previous, 3) return wasn't possible, 4) shipping, although free, took 13 days, 5) THERE IS NO PROVISION TO WRITE A REVIEW ON THE 32 DEGREES WEBSITE, this should be a red flag!

Date of experience: March 5, 2021