24HourWristbandsReviews 13,118

This order was originally made online. This order is for a major event that we are putting on and needed it in hand 6/5. We ordered it on 5/18 and it went into production 5/20. The week before the due date, we started calling to check on this order. We've called NUMEROUS times to be hung up on or given the run around. Each person (we took each rep's name down) told us a different story. We still don't have our order and it hasn't even shipped! Each time we call we wait at least 20 minutes. Customer Service is horrible. We will be moving forward with supervisors/managers/legal.

So far so good. I just wish there were a better way to preview the final product.

Order Number
Im*******
Order Date:
May 28,2015
Order Status:
Shipped

Okay so I received my order and overall I'm pretty happy. My only complaint is that the color is not at all what I was expecting. If I choose a color that says "yellow gold" and the chart that I selected it from shows it as being darker than a regular yellow, then I expect a darker and fuller yellow.

That's not what I received. This yellow is so bright; it's practically neon. I highly suspect that 24hourwristbands simply used their regular yellow in my order when that is NOT what I specified.

Everything else was great. Delivery time, the updates, the detailing on the debossed design, and just the overall feel and quality. But again, if you can't even get the color right then what are you doing?

This goes back to my original comment: if you had a better system in place that lets you preview your order, that would help tremendously.

Tl;dr great wristbands, wrong color.