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24HourWristbands Reviews Summary
24HourWristbands has a rating of 4.5 stars from 13,126 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 24HourWristbands most frequently mention customer service, great quality and timely manner. 24HourWristbands ranks 1st among Wristbands sites.
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Ordering process was simple and straight forward.
The ordering process was very easy. I like that the template was sent for approval before printing. Neal was very helpful.
I was having trouble getting into my account and jack helped solve all my issues and placed my order for me. Awesome customer service!
It took a while to get someone to actually assist us, but once we did things went smoothly and very well. Nate was the best! Extremely helpful and very patient. Thanks Nate for all you did for us. Will submit another review once the products arrive.
I loved the production updates letting me know each step in the process. It assured me that things were moving along.
We had a client request lanyards that had a less than 48 hour window to be delivered. I worked with Dave and he made it happen even though we missed his cutoff window to pull it off. Dave was able to make magic happen same day and did a great job communicating with me. And their platform is great, providing updated every step of production. Highly recommend!
Easy and fast. Wristbands were a little darker that what I expected and what was pictured
Murphy, was amazing. I had a huge order and instead of reading the order I wanted to just reorder from a previous order. Murphy made the transition a smooth and easy one to reorder my wristbands.
I inquired about an order and they got back to me in 30 seconds. Very efficient, very affordable and fast shipping available. I ordered the bands Sunday and am getting them Friday
I repeatedly receive auto-calls telling me that there was a problem with my artwork, and when the issue was resolved, the calls kept coming. Then, I received the wristbands and quite of few of them had smudges. Will not buy from this vendor again or recommend to anyone.
Price was AWESOME, product looks great so far and I am SOOOO excited to get these!
Great product and price.
I ordered 200 wrist bands. I spoke to a customer agent and told him I needed Carolina Blue like University of North Carolina, he said yes he knew the color and recommended Powder Blue, makes great sense, Powder Blue is Carolina Blue. I received 200 Mint Green bands. They are telling me they will not refund me or resend me more bracelets. These are in memory of my son and we give them out at his Memorial Golf Tourn, we ordered 600 blue 6 years ago and have run out and now I have 200 Mint Green. Now they are telling me Powder Blue can look Green. NO NO NO, Powder Blue is Powder Blue, Colors are the same all around the world. Now I'm being told I should have ordered cornflower blue. What the heck. I am awaiting a call from a manager to see how they handle this situation. It is very, simple, I just want powder blue bands, not green. I will be glad to delete this and give this company a HUGE Positive review.
Love it nice friendly helpful
I had a repeat order for wristbands and had a great experience with account rep. Murphy. I will definitely come back. Thank You Murphy!
Nate was super helpful and walked through the entire process with me regarding proofing. He double checked on everything and was top notch in terms of service. Highly recommend this site! We're getting koozies for our wedding and we can't wait to see them!
Webpage should not have dates to chose from for delivery if they will not be arriving that day. Extremely unhappy that I was not able to have my bracelets for my event since I had selected to receive them 3 days before the event and were still in production on that day. Instead, they were delivered the day of, pasted the time needed.
Austin was great helping sort my orders today. Always excellent service and friendly people. I have been using them for several years now. Never an issue.
Great price, just what we need and fast!
Murphy was very helpful in getting me the information I needed.
It would be very helpful if the website showed or sent tracking information to the customer who is waiting for an order.
I was starting to panic, because I ordered my wristbands so I could get them before an event and hadn't received them yet. Murphy helped relieve my panic by giving me the tracking number and the company that was delivering it. Thank you.
From the business
With hundreds of promotional product companies in the market, it's difficult to choose one to trust. Since 2006, our focus has been providing our best price, quality, and service in the industry. Thanks to our amazing customers and our dedication t...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Cathy,
We would first like to apologize for any inconvenience that you have faced but please know that we as a company have always rectified any mistakes from our side and have always done the most we can with the best of our abilities to help and serve our customers so it seems highly unlikely that this situation would occur. We request you to provide your order number here so we can look into what actually went wrong so we can provide a reasonable resolution to this matter. We will be waiting for your reply, thank you.
Sincerely,
24HourWristbands.com