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24HourWristbands Reviews Summary
24HourWristbands has a rating of 4.5 stars from 13,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 24HourWristbands most frequently mention customer service, great quality and timely manner. 24HourWristbands ranks 1st among Wristbands sites.
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These were excellent quality, just as described. Will be ordering again!
Great quality, exactly what I ordered! I couldn't be happier with the product, the colors are exact.
The order process was very straightforward and fast. I didn't realize I'd gotten the proof so quickly, and missed a few days following up. The staff member I spoke to was very helpful and made the changes needed to get my rush order to me on time.
Would recommend for wristbands. Order was on time and product was high quality.
We recieved our order within the time frame and it was so easy to order and got exactly what we wanted!
The website offered an abundance of selection for the product we were looking to purchase. The design process was easy to manage and we are happy with our product. We received our product within in a timely manner.
I needed a rush order and they came through with it so quickly.
Ordered our cheer squads face tattoos and they came out great. The only thing is after putting it on my face it was still tacky and my hair kept getting stuck to it.
This was our first order from 24HourWristbands. The options and prices were good. My only issue was that even with a tracking number, I was not sure when my order would arrive. Also, because we are not open until evening, I had a number of attempted delivery notices from UPS. I will try to specify in the order next time to leave the package at the door.
Ordered these for show promotion. Wrong words and spelling.
After seeing the proofs, I was initially worried about how the items would look. I didn't think our design covered enough space; however, when I received the products they were exactly what we hoped for. So the big takeaway is to trust the process.
I got my items as promised on time. Quality was decent for the price. Definitely recommend
Second order of can koozies for my band from 24-hour wristbands. Showed up on time and they look great
Amazing aplikasion. Very good for freelance, can i work in my school, gym, and,...,...
Waited over two weeks to be told they had not even began production on order. Rep had told me it would be here in time for event. Then when I called to get an update I was told it could be another week or so.
This has happened twice now with this company and they can't give you straight information. Do not risk using this company they will not follow through
Hello, We regret to hear your experience. Your review is important to us as it helps us improve our services. Our goal is to always provide smooth navigation and service to our clients. Kindly provide us your order number so we can investigate the matter and give you a suitable resolution. We wish to serve you better. Thank you.
Great
We had previously ordered premium coolies with 24hourwristbands last fall that are the green and orange (w/green logo) shown in the attached pictures. For a cheap give away koozie for our company, we were impressed with the quality. However, when we reordered a new shipment of blue and orange coolies, the blue slim coolie matched the previous version and quality; however, our new orange coolie is a completely different product with different a different type of screen printing.
The interior is black vs. the white of all the others. The orange is not what I would describe as neon. The screen printing is rough and shows grain due to the type of koozie. And the color is clearly not emerald green as was in our order.
We opened a ticket with 24hourwristbands to work towards an acceptable solution and the following was their response. "Hello Thank You for reaching out to us. Please note that we source our product from a lot of different vendors & at the end of the day not all of them are 100% match to each other. Slight variations on them are unfortunately unavoidable & cannot be considered defective. However, Since you are not satisfied with your order, as a sign of courtesy we can refund you 10% refund on your order for line item 3 still stands. Please let us know if you would be okay with that. We are sorry for all the inconvenience. We will await your response. Thank you Regards, Maeve."
A 10% refund on a $160 order that deems them essentially useless as a giveaway for our company is not an acceptable solution. We are extremely disappointed with the variance of their product and not being able to guarantee very similar products from one order to the next. Will not be ordering from them again.
Hello, We regret to hear your experience. Your review is important to us as it helps us improve our services. Our goal is to always provide smooth navigation and service to our clients. Kindly provide us your order number so we can investigate the matter and give you a suitable resolution. We wish to serve you better. Thank you.
I can't even rate them, but I guess I will give it 1 star since it won't let me move forward, if I don't. They're the worst on delivery didn't receive my product on time which I needed for an event. I will receive after the fact. When I called they weren't very helpful regarding remedy it's like they have a robot behind the phone reading from a script. Will never order from this place again.
Hello, We regret to hear your experience. Your review is important to us as it helps us improve our services. Our goal is to always provide smooth navigation and service to our clients. Kindly provide us your order number so we can investigate the matter and give you a suitable resolution. We wish to serve you better. Thank you.
I ordered some lanyards on 7/7 and 3 weeks later I am still waiting for them. I have called customer service 3 times. All you get is a call center and they can't really give you any information. I also put in a support center ticket, but it takes them between 24 and 48 hours to get back with you. I was given a tracking number for the shipment on 7/18 with a delivery date of 7/21. It's not 7/27 and they still can't find the order that was never shipped - they just created the label. Very poor and unresponsive customer service. I will not order from this company again.
Hello, We regret to hear your experience. Your review is important to us as it helps us improve our services. Our goal is to always provide smooth navigation and service to our clients. Kindly provide us your order number so we can investigate the matter and give you a suitable resolution. We wish to serve you better. Thank you.
From the business
With hundreds of promotional product companies in the market, it's difficult to choose one to trust. Since 2006, our focus has been providing our best price, quality, and service in the industry. Thanks to our amazing customers and our dedication t...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, We apologize for the inconvenience you experienced with your recent order and appreciate you taking the time to share your rating with us. Your satisfaction is our top priority, and we regret that we fell short of meeting your expectations. To address the issues you encountered and ensure that we improve our services, could you please provide us with your order number or contact us directly via call or our support ticket? Your input will help us investigate the matter thoroughly and take appropriate steps to prevent similar situations from occurring in the future. We value your business and are committed to making things right.